
Credit/Collections Supervisor
1 day ago
What we're looking for
- Minimum of 5 years of experience in credit and collections management, preferably in the manufacturing set up
- Including at least 2 years in a supervisory or team leadership capacity
- Excellent interpersonal and communication skills, with the ability to negotiate effectively with customers
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
- Proficient in using accounting software, spreadsheets, and other relevant tools to manage credit and collections data
- Proficiency in SAP, QuickBooks, or similar ERP systems, and advanced Excel skills including pivot tables and VLOOKUP functions
- Proven track record of successful team management and leadership
- Thorough understanding of credit policies, collection procedures, and relevant laws and regulations
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
What you'll be doing
- Manage the credit and collections processes, ensuring timely collection of outstanding payments from customers
- Develop and implement effective strategies to minimise credit risk and bad debt
- Monitor customer accounts, identify delinquent accounts, and take appropriate action to resolve issues
- Liaise with customers to negotiate payment plans and resolve disputes
- Prepare and analyse detailed reports on accounts receivable, cash flow, and collection activities
- Supervise and train the credit and collections team, providing guidance and support to ensure high performance
- Collaborate with the finance and sales departments to maintain accurate customer records and credit information
- Ensure compliance with all relevant laws, regulations, and company policies related to credit and collections
Job Type: Full-time
Benefits:
- Company events
- Paid training
Work Location: In person
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