Credit/Collections Supervisor

19 hours ago

Quezon City, National Capital Region, Philippines QC Styropackaging Inc. Full time $104,000 - $130,878 per year

What we're looking for

  • Minimum of 5 years of experience in credit and collections management, preferably in the manufacturing set up
  • Including at least 2 years in a supervisory or team leadership capacity
  • Excellent interpersonal and communication skills, with the ability to negotiate effectively with customers
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
  • Proficient in using accounting software, spreadsheets, and other relevant tools to manage credit and collections data
  • Proficiency in SAP, QuickBooks, or similar ERP systems, and advanced Excel skills including pivot tables and VLOOKUP functions
  • Proven track record of successful team management and leadership
  • Thorough understanding of credit policies, collection procedures, and relevant laws and regulations
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field

What you'll be doing

  • Manage the credit and collections processes, ensuring timely collection of outstanding payments from customers
  • Develop and implement effective strategies to minimise credit risk and bad debt
  • Monitor customer accounts, identify delinquent accounts, and take appropriate action to resolve issues
  • Liaise with customers to negotiate payment plans and resolve disputes
  • Prepare and analyse detailed reports on accounts receivable, cash flow, and collection activities
  • Supervise and train the credit and collections team, providing guidance and support to ensure high performance
  • Collaborate with the finance and sales departments to maintain accurate customer records and credit information
  • Ensure compliance with all relevant laws, regulations, and company policies related to credit and collections

Job Type: Full-time

Benefits:

  • Company events
  • Paid training

Work Location: In person

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