Ecommerce Channel Operator

2 weeks ago

Manila, National Capital Region, Philippines Etaily Full time ₱400,000 - ₱800,000 per year

Principal Duties & Responsibilities:
As an eCommerce Channel Operator at Etaily, you will play a pivotal role in enhancing your clients' digital presence across various online platforms and marketplaces. Your responsibilities will encompass creating compelling consumer-facing content, managing product selections, analyzing performance, and driving strategies to optimize sales. Your keen eye for detail and customer-centric approach will ensure our online stores are visually appealing, user-friendly, and equipped with accurate and current information.

Job Responsibilities:

  • Participate in the Onboarding process of clients/brands.
  • Organize data and documents needed to create a store in marketplaces and brands
  • Create stores in different marketplaces and
  • Accurately register campaigns and upload campaign banners on time.
  • Strategically plan the store's shop-in-shop based on what's working on the data available.
  • Knowing our products inside and out for better marketplace and website content
  • Providing feedback on the efficiency of the marketplace team and process
  • Ensure client satisfaction and provide professional support on different brands
  • Inspecting landing pages, product pages, checkout options, and all other pertinent website-related and marketplace-related systems to ensure their visual appeal, accuracy, and ease of use
  • Assisting with decisions about promotions such as discounted offers and affordable bulk packages available in different marketplaces to contribute to the sales target of the brand.
  • Ensuring that payment options and promotional tabs are configured correctly.
  • Collaborating with appropriate account managers/colleagues to ensure the rollout of website and marketplace changes
  • Scheduling and communicating intensive site maintenance as needed
  • Perform other duties as assigned

Your profile
After earning your outstanding degree at a top university, you have gained work experience in a top-tier e-commerce player, consulting companies, and/or in start-ups. Moreover, you have a proven track record of personal, academic, and professional achievements. Your knowledge of the internet and e-commerce sector in the region is impressive, as well as your high drive and ambition to perform. Independence, flexibility, and speed are as important to you as geographical mobility and international experience. Entrepreneurial drive, sales attitude, and the ability to achieve goals in a fast-paced environment complete your profile.

Job Qualifications:

  • Bachelor's degree in Business Administration, Management, Industrial Engineering, or a related field
  • Proven experience managing online stores, e-commerce platforms, or marketplace operations (e.g., Lazada, Shopee, Zalora, Shopify, etc.)
  • Strong analytical skills with the ability to interpret data and make informed decisions
  • Excellent attention to detail and organizational capabilities
  • Effective communication and interpersonal skills
  • Self-motivated and capable of working independently or in a team
  • Problem-solving attitude with the capacity to troubleshoot and find solutions

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