Service Channel Assistant Intern-local campus hiring

4 days ago

Manila, National Capital Region, Philippines Xiaomi Technology Full time ₱900,000 - ₱1,200,000 per year

Job Description

  1. Learn, track, and handle operations related to after-sales channels, product operations, after-sales factories, spare parts, and other business areas;

  2. Adjust, formulate, and oversee the implementation of after-sales service policies;

  3. Deliver and enhance the quality of after-sales services across all product categories;

  4. Benchmark against industry standards and improve service competitiveness;

  5. Take responsibility for specific tasks within projects, including document processing, facilitating cross-departmental collaboration, external communication, timely feedback, and resource coordination.

Job Requirements

  1. Bachelor's degree or higher, preferably in electronics, computer science, or related STEM fields;

  2. Strong communication and coordination skills with self-motivation;

  3. Proficiency in Microsoft Office and strong data sensitivity;

  4. Flexible and agile thinking, rapid learning ability, analytical skills, and strong execution capabilities;

  5. Willingness to participate in job rotation programs after joining;

  6. Strong service orientation and commitment to after-sales service work.

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