Sales and Operations Officer

4 days ago

Taguig, National Capital Region, Philippines John Clements Recruitment Consultants Japan Desk Full time

KEY RESPONSIBILITIES

  • Achieve annual sales target for the Corporate Department and the company. (Sales target to be determined by the Manager.)
  • Conduct corporate client visits and calls to identify needs and offer tailored travel solutions.
  • Promote new destinations, tour packages, and last-minute deals.
  • Prepare proposal, quotation, contract and negotiate to close sales.
  • Manage operators' accounts, including setting up incentive agreements and mark-up plans.
  • Ensure compliance with company terms and payment policies.
  • Manage end-to-end operations on booked tours/events.
  • Creation and execution of tour/event packages.
  • Coordinate with all departments needed to execute bookings (Visa, ticketing, accounting, reservations, contracts, etc.).
  • Handle client issues and complaints by working closely with internal departments.
  • Coordinate with travel agents, operators and other suppliers.
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs, accommodations and other requests.
  • Act as Tour Coordinator when required.
  • Assist and serve customers with a sense of responsibility for their utmost satisfaction.
  • Nurturing and maintaining a good relationship with the Client's Person in Charge (PIC).

QUALIFICATIONS

  • Bachelor's Degree in Tourism or Hospitality studies or a relevant Field.
  • Professional skills with above-average written and verbal communication.
  • With above-average presentation, negotiation and selling skills.
  • With at least 1 year of sales experience. Sales experience in the travel/hospitality industry is an advantage.
  • Confident to communicate with Japanese officials in a company.
  • Proficient in MS Word, MS Excel and Office 365.
  • With above-average customer service skills.
  • Self-starter with a strong work ethic and trustworthy.
  • Ability to adapt to a fast-paced environment and have a willingness to perform various tasks in a diverse working group.

OTHER INFORMATION

Working Conditions

  • Onsite (BGC, Taguig Office)
  • Monday to Friday
  • 8:45 AM to 5:45 PM
  • Business Trip, minimum of 4 days, 3-4 times a year

Benefits

  • HMO
  • Clothing Allowance (up to P10,000 per year)
  • Phone Plan (P700 per month)
  • Tour Coordination Allowance (P2,000 per day + meals) per business trip

Hiring Process

  • HR Interview (Online)
  • Competency Exam (Online)
  • Corporate Manager Interview (Online)
  • President Interview (In-person)

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • How much is your expected salary?

Experience:

  • travel solutions sales: 1 year (Preferred)

Work Location: In person

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