Healthcare Associate

3 days ago

Iloilo City, Western Visayas, Philippines HealthyBOS Full time ₱150,000 - ₱250,000 per year

A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.

Job Responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company's new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service

Job Qualifications:

  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Troubleshooting skills, either basic or advanced, depending on the role and industry
  • Computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
  • In-depth knowledge of a company's products and/or services
  • Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

  • Healthcare Associate

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Santaisabel Full time

    Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesPosition SummaryUpbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.Ensures customer satisfaction and loyalty by assisting and resolving...

  • CSR Healthcare Account

    4 days ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Associate Recruiter

    7 days ago

    Iloilo City, Western Visayas, Philippines TTEC Full time ₱250,000 - ₱500,000 per year

    Associate Recruiter - Iloilo (Project-based)Your potential has a place here with TTEC's award-winning employment experience. As an Associate Recruiter working onsite in Iloilo, Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to...

  • Healthcare Associate

    2 days ago

    Lapu-Lapu City, Central Visayas, Philippines West Point Communication Center Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a dedicated Healthcare Associate to join our growing team at West Point Communication Center in Mactan Lapu-Lapu City, Cebu. As a Healthcare Associate, you will play a crucial role in providing exceptional customer service and support to our valued clients within the healthcare industry. This is a full-time position with...

  • Associate Recruiter

    7 days ago

    Iloilo City, Western Visayas, Philippines TTEC Full time ₱250,000 - ₱500,000 per year

    Your potential has a place here with TTEC's award-winning employment experience.  As an Associate Recruiter working onsite in Iloilo, Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...

  • CSR Healthcare Account

    3 days ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱150,000 - ₱250,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Healthcare Associate/Representative

    4 weeks ago

    Cebu City, Central Visayas, Philippines HR TechX Corp. Full time

    OverviewJoin to apply for the Healthcare Associate/Representative (CSR) role at HR TechX Corp.We are seeking a detail-oriented and customer-focused Healthcare Associate/Representative (CSR) with prior healthcare insurance experience, specializing in billing and enrollment. The role involves assisting members and providers with inquiries, processing...

  • Healthcare Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱168,000 - ₱244,000 per year

    Healthcare AssociateLocation: Cebu | Onsite | Shifting/Night ShiftQualifications:Senior High School Graduate, completed at least 2 years in college with no back subjects, or College GraduateWith or without BPO experienceGood to excellent English communication skillsWilling to work onsiteCompensation and Benefits:Basic salary ranging from ₱14,000 to...

  • Healthcare Associates

    2 days ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Talent Outsourcing Channel Solutions is seeking talented Healthcare Associates - Customer Care representatives to join our fast-paced and dynamic call centre in Cebu, Central Visayas. In this full-time role, you will be the first point of contact for our customers, providing exceptional customer service and support to help them with their...

  • Business Process Associate I

    4 days ago

    Iloilo City, Western Visayas, Philippines Crawford & Company Full time ₱150,000 - ₱250,000 per year

    Responsible for providing accurate data entry necessary to the needs of the organization and its clients.Data EntryEncodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entryChecks data initially entered for accuracy and completenessCommunicates with concerned person/s to request...