Compliance & Onboarding Officer

4 days ago

Makati City, National Capital Region, Philippines AG GLOBE SERVICES (PHILS.) INC. Full time ₱900,000 - ₱1,200,000 per year

We are looking for a detail-oriented and proactive Compliance & Onboarding Officer to ensure our hiring and onboarding processes meet all client, legal, and internal standards. This role is critical in safeguarding compliance while supporting smooth candidate onboarding for U.S.-based accounts.

The ideal candidate is highly analytical, organized, and confident in handling compliance requirements with accuracy and professionalism. Strong communication skills and a solutions-driven mindset are essential.

Key Responsibilities
  • Collect and validate pre-employment requirements from U.S. candidates and upload completed files to the client database.
  • Coordinate medical appointments, background checks, and other pre-employment clearances.
  • Work closely with recruiters to follow up on missing documents and ensure candidates are cleared before their start dates.
  • Track, maintain, and report onboarding compliance statistics and progress for all candidates.
  • Implement and manage compliance policies, procedures, and programs in line with industry standards and regulations.
  • Conduct regular audits of processes, documents, and practices to identify risks or gaps.
  • Provide compliance guidance and reports to management, highlighting risks and recommending solutions.
  • Develop action plans to address audit findings and compliance violations.
  • Educate employees and stakeholders on compliance requirements and updates.
  • Support resolution of employee concerns related to compliance and onboarding.
Qualifications
  • Bachelor's degree in Psychology, Human Resources, Business, or a related field.
  • At least 2 years of experience in compliance and U.S. onboarding.
  • Solid knowledge of compliance procedures, risk management, and U.S. employment requirements.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail with analytical problem-solving ability.
  • Comfortable working night shift to align with U.S. operations.
Perks & Benefits
  • Competitive Salary plus Night Differential.
  • Work-from-Home Setup with fixed weekends off.
  • Healthcare Coverage (Maxicare) with 1 dependent.
  • Performance-Based Annual Salary Appraisal.
  • Internet and Transportation Allowance.
  • Company-provided Laptop and Headset.
  • Birthday leave, up to 15 paid vacation leaves, and sick leave conversion.
  • Career growth and professional development opportunities.

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