Sales Operation and Administrative Assistant

SALES OPERATION AND ADMINISTRATIVE ASSISTANT

CLIENT: USA-BASED; REMOTE

SHIFT: NIGHT / GRAVEYARD PHT

TYPE: FULL TIME, INDEPENDENT CONTRACTOR

Position Summary

The administrative Assistant role in Operations works on various administrative and client projects as assigned.

Provides a range of administrative and 'back office' support as directed by the CAO on both company business and client matters. Communicates and collaborates with a variety of co-workers depending on the assigned Task.

Essential Duties & Responsibilities

• Works effectively both independently and on a team to complete assigned administrative and client projects in an accurate, timely manner;
• May assist with new item setup and procedures as needed, conduct online audits for client accounts, and gather data relevant to client projects and agreements;
• Performs routine administrative support work at the direction of the CAO, including report generation, review of client and sales data, creation of informational packets for the senior management team, and similar activities;
• Supports strong client satisfaction through accurate and timely work through collaboration across functions and teams/divisions within Compass to maximize operational efficiencies while maintaining excellent customer service;
• Immediately notifies CAO of any challenges or problems that may negatively impact completion of assigned work; and
• Other tasks and duties as assigned.

Minimum Qualifications & Experience

• Highly proficient with computers and MS Office applications, easily learns new software, and good experience with digital software applications, data analytics, etc.;
• Extremely accurate and detail-oriented with good communication skills – written, verbal, and listening;
• Strong interpersonal, customer service, and time management skills needed to complete projects and respond appropriately to requests and work effectively with other staff;
• Energetic, goals-driven person with a positive, entrepreneurial attitude paired with good judgment;
• Thrives in fast-paced, fluid environments, and enjoys collaboration with people; and
• Interested in learning about and working in the sales industry.

Key Behavioral Competencies

Bring positivity and joy into all interactions.

• Appreciate the unique skills and perspective each teammate brings to the table.
• Work collaborative to tackle challenges and check-in regularly when times are tough.
• Work in a space of mindfulness, gratitude, and optimism.
• Celebrate personal and professional wins.

Do the right thing and help other to do the same.

• Treat everyone with kindness and respect.
• Be honest in all that you say and do; do what you say you will do.
• Take personal responsibility for infusing the Compass culture with integrity and accountability by choosing what is right to do over what is easy, fun, fast, or comfortable.
• Communicate well, especially listening, knowing that the best solutions are reached by working together.

Do our best and think ahead.

• Embrace the hustle, work hard, and strive for excellence in everything you do.
• Be prepared and courageous, provide value, and question the status quo to improve Compass.
• Commit to continuous learning, creativity, and innovation, embracing change.
• Look ahead for new opportunities in our fast-paced, changing world.

Home Office Requirements:

• Internet Connection: Must be 25 Mbps at the least, preferably a wired connection with PLDT, Cable connection is fine if it's more than 5mbps. We DO NOT accept plug-ins, wi-fi, or wimax.
• Computer/Laptop: The contractor must have a good working computer.
• Headsets: The Contractor must have noise-cancelling headsets preferably Plantronics Blackwire C320M headsets. Assessment will be done during test calls.
• Dedicated Home Office - Contractors are required to have a dedicated home office free from noise and distractions.
• Webcam - for meeting purposes
• Must be comfortable working with Time Doctor/Screenshot Monitor

Job Type: Full-time

Pay: From Php47,000.00 per month

Benefits:

• Work from home

Work Location: Remote