Property Management Administrator

1 day ago

Manila, National Capital Region, Philippines Booth & Partners Full time $104,000 - $130,878 per year
Job Description

JOB SUMMARY

The Property Management Administration Professional ("PMA") is responsible for supporting

the Property Management team in the day-to-day operations of a portfolio of properties. This

includes (but not limited to) resident communications, research, data integrity, tracking and

monitoring of compliance items, and litigation activities. The PMA assists Property

Management with maintaining data sets, reporting, resident communication and a multitude of

other administrative tasks required to ensure smooth operations.

ESSENTIAL DUTIES & RESPONSIBILITIES

 Ensure that Yardi and other databases of record are accurate and up to date, including

annual audits of all resident records.

 Processing of move-out tasks in Yardi & Drive

 Respond to Resident concerns and requests for information as assigned.

 Prepare company approved notices to be posted at properties.

 Ensure tracking and completion of new Resident Manager training.

 Track, triage, monitor and assist in resolving Complaints and Notice of Violations with

the Department of Building Inspections (DBI) to ensure timely abatement with guidance

from RPM.

 Responsible for calculating, negotiating, and issuing resident rent credits.

 Assist with document preparation related to settlement conferences and other legal

proceedings as needed.

 Assist with quarterly reporting requirements and monthly financial review process.

 Assist in preparation of lender required questionnaires and other reporting

requirements.

 Coordinate property tours: Scheduling, routes, notifications, inspections and access.

 Coordinate Town Hall Meetings and attend as needed

 Maintain current certifications and Service Agreements at properties

 Communicate with Regional Property Managers regarding operational issues, proposals,

work orders, Resident Managers, etc.

 Process check requests and Resident Manager reimbursements

 Other duties as assigned.

SKILLS AND ABILITIES

 Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Yardi, Google Docs and

Smartsheet

 Able to multi-task and problem solve in fast-paced environment

 Well-organized with great written communication skills

 Ability to utilize AI software

QUALIFICATIONS

 High school diploma or equivalent required; college degree preferred

 2-4 years of experience of administrative or industry related experience required

WORKING CONDITIONS

 The physical demands described here are representative of those that must be met by

an employee to successfully perform the essential functions of this job.

 While performing the duties of this job, the employee is regularly required to use office

equipment such as computers and copiers, to use hands and fingers operate tools or

controls, and reach with hands and arms. The employee is frequently required to talk

and hear.

DISCLAIMER

This job description has been designed to indicate the general nature and level of work

performed by employees within this classification. It is not designed to contain or be

interpreted as a comprehensive inventory of all duties, responsibilities and qualifications

required of employees assigned to the job.

Work Experience

2-4 years of experience of administrative

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