Application Support Specialist

1 week ago

Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱250,000 - ₱450,000 per year

We're looking for enthusiastic and tech-savvy individuals to join our team as Application Support Specialists. This is a great opportunity for recent graduates or entry-level professionals to grow their careers in IT support.

Responsibilities:

  • Provide excellent customer support by helping users with our software products and systems.
  • Assist in resolving system issues quickly to avoid disruption in day-to-day operations.
  • Escalate recurring or complex issues to Level 2 support for further investigation.
  • Collaborate with the engineering and support teams to track and manage incidents from start to finish.
  • Help create and update user guides, FAQs, and documentation for common issues.
  • Communicate technical information clearly and simply to non-technical users.
  • Support the team in handling critical incidents and ensuring timely resolution.
  • Perform other IT-related tasks as assigned by your team leader.

Requirements:

  • A Bachelor's degree in Computer Science, Information Technology, or any related field (fresh graduates are welcome to apply).
  • Strong interest in IT support and willingness to learn technical concepts.
  • Good communication skills, both written and verbal.
  • A team player with a proactive attitude and the ability to work independently.
  • Willing to work on shifting schedules, including evenings and weekends if needed.
  • Detail-oriented, logical thinker, and eager to solve problems.
  • Must be willing to work onsite at Marcos Highway, Antipolo City.

  • Application Support Specialist

    1 week ago

    Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱900,000 - ₱1,200,000 per year

    We are looking for an Application Support Specialist (L2) to provide advanced troubleshooting and technical assistance for our mobile application. As part of the Level 2 Support Team, you will be responsible for diagnosing issues, escalating complex cases, and ensuring smooth app functionality. You will collaborate with developers, QA, and customer support...

  • Application Support Specialist

    2 days ago

    Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱300,000 - ₱600,000 per year

    We are looking for an Application Support Specialist (L2) to provide advanced troubleshooting and technical assistance for our mobile application. As part of the Level 2 Support Team, you will be responsible for diagnosing issues, escalating complex cases, and ensuring smooth app functionality. You will collaborate with developers, QA, and customer support...

  • Application Support Manager

    2 days ago

    Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱1,500,000 - ₱2,500,000 per year

    We are seeking a highly skilled and experienced Application Support Manager to oversee our technical operations and lead our technical support team. This role is pivotal in improving the quality of our operations and spearheading the enhancement of our incident management processes. The ideal candidate will have a strong background in technical operations...

  • IT Support Specialist

    1 week ago

    Antipolo City, Calabarzon, Philippines TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Application Development Support

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Straive Full time ₱900,000 - ₱1,200,000 per year

    APPLICATION SUPPORT SPECIALISTHybrid (3x office; 2x WFH) | BGC | Night ShiftKey Responsibilities:Ensure smooth business application service operations by resolving issues in a timely manner.Facilitate smooth transition of application features from development to production environments.Actively develop continuous improvement initiatives and optimization of...

  • IT Director, Applications

    7 days ago

    Antipolo City, Calabarzon, Philippines TaskUs Full time ₱120,000 - ₱180,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Talent Acquisition Specialist

    2 weeks ago

    Antipolo City, Calabarzon, Philippines Movate Full time ₱250,000 - ₱500,000 per year

    Responsibilities:Partnering with hiring managers to comprehend recruitment needs.Diligently tracking metrics.Ensuring seamless communication with candidates from application to onboarding.Setting and achieving hiring goals, monitoring recruitment KPIs, and fostering a positive candidate experience are all integral aspects of their role.Requirements:Must be...

  • Affiliate Marketing Specialist

    7 days ago

    Antipolo City, Calabarzon, Philippines Panchrest Wellness Full time ₱900,000 - ₱1,200,000 per year

    We're looking for an Affiliate Marketing Specialist to grow and manage our affiliate program. You'll be in charge of recruiting and nurturing affiliates, optimizing campaigns, and driving revenue through strong partnerships.What you'll do:Manage and scale affiliate partnerships and campaignsTrack performance and optimize for sales, ROAS, and conversionsSet,...

  • HR Specialist

    1 week ago

    Antipolo City, Calabarzon, Philippines Teleperformance Full time $40,000 - $80,000 per year

    About the role This is an exciting opportunity for an HR Specialist (HR Legal) to join the dynamic team at Teleperformance. In this full-time, hybrid role, you will be responsible for providing legal expertise and support to the HR department. Your role will be pivotal in ensuring Teleperformance's HR policies and practices comply with all relevant laws and...

  • Marketing and Sales Specialist

    1 week ago

    San Pablo City, Calabarzon, Philippines ERE Service Developement Specialist Corp Full time ₱180,000 - ₱240,000 per year

    About the CompanyERE SERVICE DEVELOPMENT SPECIALIST CORP. (ERE) is a corporation dedicated to being a "Service Giver" with a specialization in Developing Manpower to high standards. It is the goal of ERE to be co-partners with our patrons in the promotion and enhancement of excellent service for an improved society. ERE is equipped with an in-house...