BPO Sales Associate

2 days ago

Taguig, National Capital Region, Philippines Insurance Support Services International Corporation Full time ₱800,000 - ₱1,200,000 per year

The BPO Sales Associate will work closely with our Chief Sales Officer, North America and will be responsible for identifying and engaging targeted new major clients in the United States for outsourced business processes. The role involves doing research, learning how to active listen, understanding business needs and engaging clients in the U.S. under the direction and guidance of the CSO. The BPO Sales Associate will be taught specific skills which are designed to achieve success.

Requirements

  • Must have 2 years experience working in a BPO company which provides services  to clients in North America
  • Love to learn and to be fearless (not afraid to make a mistake)
  • Love talking with people... and listening
  • Work hours:  9:00 AM to 5:00 PM, U.S. Central Time - Monday through Friday
  • Should possess a positive attitude
  • Must understand what  great customer service is and feels like
  • Must have strong  communication skills in English
  • Comfortable and confident using a computer... not necessarily an expert
  • A reliance on self, not AI

Responsibilities

  • Work closely with and under direction of the Chief Sales Officer, North America

  • Research and Lead Generation

  • Identify potential clients through research, cold calling and networking

  • Use CRM tools to track and manage leads
  • Leverage platforms such as LinkedIn and other networking tools

  • Client Engagement

  • A team player who will participate in sales presentations and zoom meetings conducted by the CSO

  • Understand client pain points and business requirements
  • Learn how to propose customized outsourcing solutions
  • Learn industry trends and the latest market demands in the BPO sector
  • A customer-centric approach in everything done
  • Open to advancement

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