Spanish Quality Analyst

Job Title: Spanish Customer Service RepresentativeLocation: Bonifacio Global City (BGC), TaguigWork Setup: Full OnsiteSchedule: ShiftingAbout the RoleWe are hiring a Spanish-speaking Customer Service Representative to join our dynamic support team. This role involves managing a high volume of inquiries related to HR and benefits matters, ensuring timely,...

Key Qualifications:Amenable to work in shifting schedules.Amenable to work ONSITE (BGC Taguig). General Knowledge & Skills:Knowledge of Customer care operationsExperience in managing teamsAble to coach, mentor, motivate and interact with peopleExcellent verbal and written communications in both English and Spanish.Strong decision making and analytical...

TASQ is looking for a team leader for a Spanish insurance account in Taguig. Benefits :HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually Summary/Description:Manage a team of CSR associates in BPO operations. The main objective of the role will be to supervise the day-to-day...

Job DescriptionDescriptionThe Quality Auditing Analyst plays a crucial role in ensuring that an organization's customer service operations meet established quality standards and customer expectations. This position is essential for maintaining high levels of service while providing valuable feedback for continuous improvement. Typically found within a...

Spanish Restaurant Manager | High Negotiable Salary High Negotiable Salary Posting Period: 2025/04/29 Job ID: 15899 BENEFITS : Sick Leave Vacation Leave Free Visa Processing Government-mandated benefits HMO Other benefits will be discussed during the job offer JOB DETAILS : Company Profile: A Filipino-owned company founded in 1989. They are...

Quality Analyst (QA) position:1. Relevant Experience:• Experience in QA (1 year minimum) - For external hires2. Technical Skills:• Proficiency in MS Office• Basic knowledge of SQL3. Soft Skills:• Attention to Detail: Ensuring accuracy in identifying issues and verifying fixes.• Analytical Thinking: Ability to think critically and understand the...

Job Description: Quality Analyst primary responsibility is to conduct quality monitoring to identify and remediate opportunities, guided by Compliance and Quality standards. In addition, QA is also expected to conduct basic root cause analysis per incident, and track to document each incident as form data gathering for reporting and analysis. These data are...

We currently looking for USRN Quality Analyst to be part of our PIONEER USRN TEAM This role focuses on the comprehensive analysis, management, and resolution of denials and appeals related to claims and services, ensuring compliance with insurance policies, healthcare regulations, and industry best practices.Key Responsibilities: Denials and Appeals...

Job DescriptionListen to and evaluate inbound and outbound collection calls.Assess team member performance based on predefined quality standards and scorecards.Identify compliance issues, communication gaps, and process deviationsTrack quality metrics and KPIs to support performance management.Provide actionable insights to team leaders and...

Company DescriptionArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created over 200 unique...