Operations Specialist

5 days ago

Pasig, National Capital Region, Philippines Noah Interactive Ventures Full time ₱240,000 - ₱300,000 per year

Job Summary:

We are seeking a highly motivated Operations Specialist with 2–3 years of experience in café, restaurant, or food & beverage operations. The Operations Specialist will oversee day-to-day activities, ensure smooth café operations, maintain quality standards, and support the management team in driving efficiency, customer satisfaction, and overall business growth.

Key Responsibilities:

  • Supervise daily café operations to ensure efficiency and adherence to company standards.
  • Monitor staff performance, provide coaching, and support team development.
  • Ensure consistent delivery of excellent customer service and resolve customer concerns when needed.
  • Oversee inventory management, ordering, and stock control.
  • Implement and maintain operational processes, health, and safety standards.
  • Assist in scheduling, manpower allocation, and shift management.
  • Collaborate with management to analyze performance reports and suggest improvements.
  • Support in training new employees on café procedures and service standards.
  • Ensure cleanliness, organization, and compliance with sanitation guidelines.

Qualifications:

  • 2–3 years of experience in café, restaurant, or food & beverage operations.
  • Strong leadership and organizational skills.
  • Knowledge of café operations, inventory, and cost control.
  • Excellent communication and problem-solving skills.
  • Customer-oriented with the ability to handle concerns effectively.
  • Flexible, reliable, and willing to work in a fast-paced environment.
  • Fast food industry experience is an advantage.
  • Willing to be assigned at Soul Good Café, Kapitolyo, Pasig City.

Job Types: Full-time, Permanent

Pay: From Php25,000.00 per month

Benefits:

  • Company events
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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