Operations Training Specialist

2 weeks ago

Pasig, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time ₱1,000,000 - ₱2,500,000 per year

The Operations Training and Development Specialist is responsible for increasing employee productivity by facilitating engaging training sessions that align with company goals, values, and procedures. This includes the use of seminars, interactive workshops, team exercises, and coaching interventions to promote continuous learning and cultural alignment. Through effective training delivery, the role contributes directly to store success, employee performance, and long-term organizational sustainability.

Duties and Responsibilities:

  • Lead end-to-end training activities, from scheduling to post-training evaluations.
  • Supervise in-store training and confirm that trainees meet skill and behavior standards.
  • Monitor trainee performance, provide feedback, and maintain detailed training records.
  • Work with the team to improve training tools, content, and delivery methods.
  • Manage training budgets and set up store simulations with all necessary materials and resources

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in Business Administration or equivalent.
  • Proven work experience as a Trainer, Training Specialist, or in an equivalent operational role (e.g., Restaurant Manager, Supervisor) with strong background in staff development and operational training.
  • Must be willing to be assigned at Frankie's Headquarters – Kapitolyo, Pasig and to be deployed to various sites or stores during New Store Openings and other training-related activities as needed.
  • Must be willing to work extended hours and to work on weekends and holidays.

What We Offer:

At Frankie's New York Buffalo Wings, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including:

  • HMO Provision
  • Generous paid time off and holiday leave
  • Opportunities for career advancement and skills development
  • Discounts on Frankie's products
  • A positive and collaborative work culture

Job Types: Full-time, Permanent

Pay: Php22, Php23,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Transportation service provided

Education:

  • Bachelor's (Preferred)

Experience:

  • Training Specialist: 2 years (Preferred)

Work Location: In person

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