Officer, Inflight Catering

Job Description

OVERVIEW:
Location: Manila
Department: Santan
Entity: Philippines AirAsia Inc.
Status: Fixed-Term
 

JOB DESCRIPTION:

YOUR ROLE AS AN OFFICER, IN-FLIGHT DRIVER
As an In-Flight Officer, you are responsible for the safe, efficient, and on-time delivery and collection of in-flight carts and standard units between the warehouse/FOB and aircraft according to the Hi-Lift schedule. You play a vital role in ensuring that all catering and duty-free amenities are delivered intact and that aircraft are properly replenished before departure.
 

WHAT YOU'LL CHAMPION:

• Safely and efficiently deliver and collect all in-flight carts from the warehouse/FOB to aircraft and vice versa according to the Hi-Lift schedule.

• Immediately return all used or empty carts to the warehouse after each flight.

• Ensure the loading bay/FOB sliding door is closed after loading/unloading and that the area is cleared of leftovers.

• Collect all duty-free carts and pre-book MCDS as scheduled and return them promptly to the duty-free bonded store (FOB).

• Collect sufficient replacement amenities from the warehouse and replenish aircraft galleys during AM loading, AM transit, crew changes, PM transit, and night stops.

• Securely store amenities in designated bins or boxes inside the hi-lift van body.

• Apply brakes and secure all carts with safety harnesses inside the hi-lift without fail.

• Arrange carts inside the hi-lift for proper weight distribution and avoid overloading.

• Check that no defective cart (e.g., brake issues, major dents, lock defects) is loaded.

• Immediately report any incidents or operational issues to the Duty Executive on duty.
   

WHO YOU ARE:

• At least a high school graduate; vocational or technical training is a plus.

• Holder of a valid professional driver's license with a clean driving record.

• Proven experience driving commercial or heavy vehicles (e.g., trucks, vans, or similar).

• Knowledge of basic vehicle maintenance and safety checks.

• Strong awareness of safety protocols and weight-load distribution.

• Ability to work flexible hours, including early mornings, nights, weekends, and holidays.

• Physically fit to handle loading/unloading tasks and operate hi-lift vehicles.

• Reliable, punctual, and able to work independently or in a team.
   

WHERE YOU'LL GO:
Dispatcher to captain, ramp agent to data analyst, brand executive to CEO – these are some Dare To Dream stories of our Allstars.

Based on your performance and contribution in this role, you can grow into becoming a Team Leader In-Flight Driver or In-Flight Coordinator, where you'll oversee route planning, team operations, and process improvements for in-flight catering and logistics.
 

WHAT YOU'LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.

• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.

• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.

• A unique Allstar culture like no other.
   

OUR HIRING PROCESS:

• Application received

• Candidate screening

• Interview(s) and assessment(s)

• Background check and/or other assessments

• Offer and negotiation
   

GET TO KNOW PHILIPPINES AIRASIA:
Philippines AirAsia is part of the AirAsia Aviation Group, a subsidiary of Capital A. We connect Filipinos locally and internationally through world-class, low-cost flights, making travel accessible to everyone.
 

GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You'll know us as the 'Now Everyone Can Fly' airline (if you don't, we're definitely older than you).

Today, we're more than just an airline. We're Capital A – a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we're Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we're excited to have you onboard.