Learning & Communication Expert

4 days ago

Manila, National Capital Region, Philippines Bon Secours Mercy Health Full time ₱900,000 - ₱1,200,000 per year

The Learning & Communications Expert will design and deliver learning programs that strengthen capabilities and enhance the employee experience for BSMH's Global Capability Center (GCC) in Manila. This role will prioritize building a strong learning culture and onboarding experience, with communications and change management as complementary enablers.

Key Responsibilities

  • Develop and deliver learning and onboarding programs for new hires, ensuring a seamless transition between HR onboarding and functional integration.
  • Identify skill needs and implement learning initiatives that improve employee performance, engagement, and career growth.
  • Support communication and change management strategies for the GBS-Manila, ensuring effective messaging, stakeholder engagement, and alignment with organizational goals.
  • Strengthen the employee experience by helping build and execute engagement activities through events, clubs, and other initiatives that foster learning, connection and belonging.
  • Act as a capability resource across BSMH, supporting knowledge sharing and the continuous improvement of learning and development practices.

Work Experience

  • 5+ years of experience in learning & development, training, communication, or related roles (required)
  • 1+ years of experience in a Global Business Services (GBS) environment (preferred)
  • Experience in events management and employee engagement initiatives (a plus)

Education

  • Bachelor's degree (required)
  • Master's degree (preferred)

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