Training Specialist

Job Description:

The Training Specialist is responsible for developing, implementing, and evaluating training programs to enhance sales people skills and performance. He/She assess training needs, design learning materials, and conduct workshops for both new hires and existing employees. The role also involves coordinating training schedules, maintaining training records, and ensuring compliance with company policies. Additionally, the Training Specialist collaborates with division heads to support agent development initiatives and improve overall sales production.

Duties and Responsibilities:

• Collaborate with the Training & Recruitment Manager to design, develop, and conduct training programs for the sales team.
• Identify skill gaps and create training programs to enhance employee performance.
• Prepare and update training modules, learning materials, and support resources.
• Coordinate with the Recruitment Specialist/Officer to schedule training sessions and recruitment cut-offs.
• Conduct and maintain supplemental training for existing sales team members.
• Assist in administering examinations and evaluating trainees.
• Compute and release trainee grades and performance assessments.
• Prepare and distribute certificates for newly hired agents upon training completion.
• Conduct research for updates and revisions to training modules and presentations.
• Organize and prepare logistical needs, such as food memos for orientation training and PMCAD-related events.
• Update the company Handbook and conduct Handbook Orientation sessions.
• Ensure training information is properly cascaded through various communication channels.
• Research and implement new teaching methods for continuous improvement.
• Attend educational conferences and programs to stay updated on industry trends.
• Administer 360-degree evaluations for the sales force.

Qualifications and Experience:

• Bachelor's/College Degree in Human Resources, Psychology, Business Administration, Education, or a related field
• Preferably 1-3 years of experience in training, learning and development, or HR
• Strong presentation and facilitation skills
• Proficiency in Microsoft Office (PowerPoint, Word, Excel) and Google Applications
• Excellent communication, organizational, and interpersonal skills
• Knowledge of training methods, curriculum development, and employee development strategies
• Experience with virtual training platforms and e-learning tools is a plus

Key Competencies:

• Adaptability & Continuous Learning – Keeps up with training trends and adjusts programs accordingly
• Analytical Thinking – Identifies skill gaps and develops effective training solutions
• Communication & Presentation – Engages trainees and conveys information clearly
• Attention to Detail – Ensures accuracy in training documentation and assessments
• Collaboration & Teamwork – Works effectively with different departments to support training initiatives

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Ready to lean your ladder on the right wall? Gear up for growth at Global-Estate Resorts, Inc. (GERI).

The Philippines' No. 1 developer of tourism estates. A subsidiary of Megaworld Corporation, the Philippines' leading property developer and the No. 1 office developer and landlord. A member of the Alliance Global Group, Inc., one of the Philippines' largest conglomerates, with interests in several sectors: Real Estate, Food and Beverage, Quick Service Restaurants, and Tourism and Gaming. -