CSR - non voice - requires at least 6 months of BPO experience

5 days ago

Ugong Metro Manila, Philippines CORPORATE VISIONS INC Full time ₱250,000 - ₱500,000 per year

About the role

Join our dynamic team at CORPORATE VISIONS INC' as a CSR - non voice role. In this full-time position based in Ugong Pasig City Metro Manila, you'll be providing exceptional customer service to our valued clients. With a minimum of 6 months of BPO experience, you'll play a crucial part in achieving our company's customer service goals.

What you'll be doing

  • Handle non-voice customer inquiries and requests in a professional and efficient manner
  • Respond to customer emails, chats, and other digital channels in a timely and effective way
  • Troubleshoot and resolve customer issues, providing accurate information and tailored solutions
  • Maintain detailed records of customer interactions and follow-up actions
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Continuously improve your skills and knowledge to provide the best possible service

What we're looking for

  • At least 6 months of BPO experience in a customer service or contact centre role
  • Strong communication and interpersonal skills, with the ability to adapt your style to different customer needs
  • Excellent problem-solving and decision-making skills, with a focus on delivering high-quality resolutions
  • Proficient in using various customer service tools and software
  • Commitment to providing exceptional customer experiences and a genuine desire to help others
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits, including medical insurance and wellness programs
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment
  • Team-building activities and social events to foster a positive company culture

About us

CORPORATE VISIONS INC' is a leading provider of customer service solutions, delivering exceptional experiences to our clients across various industries. Our commitment to innovation, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the call centre and customer service sector. Join our team and be a part of our continued growth and success.

Apply now and take the first step towards an exciting career with CORPORATE VISIONS INC'.

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