Aesthetic Clinic Operation Manager

9 hours ago

Makati City, National Capital Region, Philippines Bioregen Euro Inc. Full time ₱1,440,000 - ₱1,920,000 per year

Key Responsibilities: Clinic Operations Oversee

· Supervise and support Area Clinic Managers and branch teams.

· Ensure smooth day-to-day operations of all clinic locations.

· Standardize workflows and enforce SOPs for front desk, aestheticians, doctors, and support staff.

· Implement quality control protocols to maintain high service standards.

· Monitor inventory systems, procurement processes, and equipment maintenance.

· Conduct sales audits to ensure accuracy, transparency, and alignment with revenue targets.

  1. Training & Development

· Design and implement onboarding programs for all clinic staff (frontline, aestheticians, doctors).

· Develop structured skills development pathways and certifications.

· Coordinate with HR and department heads to identify training needs through performance metrics and audits.

· Organize regular product knowledge, treatment protocol, sales, and customer service training sessions.

· Create training materials, manuals, and e-learning content aligned with brand and DOH standards.

· Monitor training effectiveness via performance appraisals, client feedback, and KPI achievement.

· Mentor and coach Area Managers and senior clinic staff to build leadership pipeline.

  1. Performance & Compliance Management

· Set and monitor KPIs across locations (e.g., sales targets, client satisfaction, operational efficiency).

· Conduct regular branch audits to ensure brand and health regulatory compliance.

· Handle escalated client concerns and sensitive personnel issues with professionalism.

· Oversee manpower planning and shift optimization.

  1. Strategic Initiatives

· Collaborate with the leadership team in identifying growth opportunities and service expansion.

· Lead process improvement initiatives, including technology adoption and automation.

· Assist in planning and execution of new branch launches or major renovations.

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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