Aesthetic Manager
2 days ago
Job description:
The Aesthetician Manager oversees the daily operations of the aesthetics department within a spa, dermatology clinic, medical spa, or beauty center. This role combines hands-on aesthetic expertise with leadership responsibilities, ensuring high standards of service, customer satisfaction, team performance, and compliance with safety and hygiene regulations.
Key Responsibilities:
Team Leadership & Management
- Supervise and support a team of aestheticians and skincare professionals.
- Hire, train, and onboard new staff.
- Schedule staff shifts and manage time-off requests.
- Conduct regular performance evaluations and coaching.
- Foster a professional, collaborative, and motivating work environment.
Operational Oversight
- Ensure smooth daily operations of the aesthetics department.
- Monitor treatment protocols to maintain consistent service quality.
- Maintain inventory of skincare products and supplies; place orders as needed.
- Ensure compliance with all health, safety, and sanitation regulations.
- Coordinate equipment maintenance and troubleshoot technical issues.
Client Relations & Service Quality
- Address client concerns, feedback, and complaints professionally.
- Ensure exceptional client service and satisfaction.
- Assist in consultations and provide aesthetic treatments when necessary.
- Educate clients on skincare routines and recommend suitable products/services.
Business & Financial Responsibilities
- Monitor revenue, service sales, and retail sales; assist in meeting financial goals.
- Help develop promotional strategies, service packages, and marketing initiatives.
- Track KPIs and provide regular reports to upper management.
- Control department budgets and contribute to cost-efficiency planning.
Required Skills & Qualifications:
- Licensed Aesthetician or Esthetician (State-certified)
- Minimum 3–5 years of experience in aesthetics, with at least 1–2 years in a leadership or supervisory role
- Strong knowledge of skincare treatments, products, and equipment
- Excellent interpersonal, leadership, and communication skills
- Strong problem-solving, organizational, and multitasking abilities
- Sales and customer service experience
- Proficient with booking software and point-of-sale (POS) systems
Preferred Qualifications:
- Experience in a medical spa or dermatology setting
- Certified in advanced aesthetic treatments (e.g., laser, microneedling, chemical peels)
- Background in business or spa management
Job Type: Full-time
Pay: Php20, Php30,000.00 per month
Benefits:
- Promotion to permanent employee
Work Location: In person
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