Account Management Sales Support

2 days ago

Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱400,000 - ₱600,000 per year


About the client:

Softchoice Corporation, a World Wide Technology company, is a software and cloud-focused IT solutions provider that equips people to be engaged, connected and creative at work, and organizations to be agile, innovative, and secure by delivering AI-powered cloud and digital workplace solutions. Through our mission, we unleash the potential in people and technology to unlock value for our customers as we guide them through their transformation journey with comprehensive end-to-end solutions. We have a highly engaged, high-performing team that is welcoming, inclusive, and diverse in thought and experience, and are certified as a Great Place to Work in Canada and the United States. For the past 19 years, we have consistently been recognized by Great Place to Work as a Best Workplace in Canada. As part of World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, we have access to serve our customers through WWT's resources. That includes its Advanced Technology Centre, a collaborative ecosystem of the world's most advanced hardware and software solutions, which helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploy them at scale through WWT's global warehousing, distribution and integration capabilities.

The impact you will have:


As Account Management Sales Support, you will have the opportunity to shape your career and professional brand in the technology field. Starting with the meaningful networks and relationships you will build; this role will also expose you to a wide range of technologies and solutions. Along with the solid foundation of a powerful corporate culture, you will be given opportunities to learn and grow while supporting a variety of diverse customer portfolios.The AMSS role is an integral role within our customer support and growth model, as your focus on white-glove service activities will improve customer retention and satisfaction through times of account team transition. In the AMSS role you will focus on supportive activities to help maintain and grow our existing relationships with our Commercial customers. As a result, you will be able to directly impact business outcomes, increase customer satisfaction, and prepare for future career growth.


Job Summary:

To help set you up for success, we have built a 4-week training program, "Sales Academy". This award-winning program was built with success in mind for our people. You can anticipate a combination of eLearning, facilitated virtual learning sessions, workshops, 1:1 coaching, and some of fun.

Our goal is to equip you with knowledge on our who we are, develop or sharpen your skills, meet other team members, learn about our technology partners and much more.

Job Responsibilities:

  • Responsible for supporting the day-to-day Account Management activities of our customers while their primary Account Management team is unavailable.
  • Partner and support Field Account Executives to deliver an exceptional customer experience.
  • Assisting with researching and fulfilling quote requests, providing reporting, helping manage a customer's annuity business, providing post sales support
  • Assist with contributing to, and managing, our sales pipeline to assure fiscal growth and visibility
  • Help customers choose from multiple contracts and purchasing options.
  • Look for cross-sell/upsell opportunities for our customers.
  • Maintain business continuity for customers.
  • Build strong relationships with sales reps, vendors, customers, and other co-workers.
  • Work effectively with other departments to collaborate and focus on creating the best possible customer experience.
  • As a team, collaboratively work together to decrease escalations and reduce customer risk.


Requirements

Requirements:

  • You will also have 1 to 3 years of customer service experience: such as B2B sales, retail, or account management.
  • Proficient in MS Office tools: Outlook, Word, Excel, PowerPoint.
  • Experience in the IT industry an asset.
  • Experience with understanding Microsoft licensing programs an asset.
  • Experience in using enterprise-grade tools, such as PowerBI and Salesforce are asset.
  • Analytical and strategic, finding unique approaches to solving problems.
  • Passion for learning the ever-changing world of enterprise technology.
  • Requirement to follow a USA or CAN holiday schedule.
  • Ability to manage competing priorities from multiple stakeholders.
  • Not afraid to break ground on new relationships and overcome challenges with customers.
  • Proactively establish new relationships and adeptly navigate challenges with customers


Benefits WHAT WE OFFER:

Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program

  • Account Management Sales Support

    2 days ago

    Makati City, National Capital Region, Philippines Booth & Partners Full time ₱250,000 - ₱500,000 per year

    Job DescriptionAbout the client:Softchoice Corporation, a World Wide Technology company, is a software and cloud-focused IT solutions provider that equips people to be engaged, connected and creative at work, and organizations to be agile, innovative, and secure by delivering AI-powered cloud and digital workplace solutions. Through our mission, we unleash...

  • Account Manager

    4 days ago

    Makati City, National Capital Region, Philippines Total Information Management Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:The Account Manager oversees sales activities and develops relationships with customers. He/she is responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.Duties & Responsibilities:Conducts various sales activities such as prospecting and managing corporate accounts, developing sales leads,...

  • Sales Account Manager

    4 days ago

    Quezon City, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time ₱900,000 - ₱1,200,000 per year

    JOB DESCRIPTION:Responsible for managing client relationships, driving revenue growth, and ensuring customer satisfaction. This role combines strategic account management with hands-on sales execution, focusing on both retention and expansion of existing accounts while identifying new business opportunities.JOB RESPONSIBILITIES:Manage a portfolio of key...

  • Self Service Account Manager

    3 weeks ago

    Marikina City, National Capital Region, Philippines Ethos Support Full time

    OverviewIn this role, you will be assigned as a fully dedicated Self Service Account Manager for one of our clients, a rapidly expanding online marketplace for buying and selling online businesses. This role requires someone with a finance and/or accounting background who can look at P&L, has exposure and experience in M&A, and has a "salesmanship" skill set...

  • Sales Account Manager

    2 days ago

    Makati City, National Capital Region, Philippines Micropinnacle Technology Corporation Full time ₱800,000 - ₱1,200,000 per year

    HIRING - SALES ACCOUNT MANAGER (Software PH Territory Sales Required)Salary Range: 40, ,000 gross plus commission; non-negotiable.DUTIES & RESPONSIBILITIESThis role focuses on managing and nurturing existing client accounts while identifying new opportunities, upselling and cross-selling IT solutions. You will be responsible for building long-term...

  • IT Sales Account Manager

    4 days ago

    Makati City, National Capital Region, Philippines Micropinnacle Technology Corporation Full time ₱2,000,000 - ₱2,400,000 per year

    HIRING - IT SALES ACCOUNT MANAGER (Software PH Territory Sales Required)Salary Range: 40, ,000 gross plus commission; non-negotiable.DUTIES & RESPONSIBILITIESThis role focuses on managing and nurturing existing client accounts while identifying new opportunities, upselling and cross-selling IT solutions. You will be responsible for building long-term...

  • Sales Account Manager

    4 days ago

    Makati City, National Capital Region, Philippines 1840 & Company Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a dynamic and client-focused Account Manager to join our team If you have a passion for building strong relationships, driving customer success, and creating meaningful partnerships, we want to hear from you.Position Overview:As an Account Manager, you'll be the primary point of contact for our clients, ensuring their needs are met and...

  • Information Technology Sales Manager

    2 days ago

    Makati City, National Capital Region, Philippines Total Information Management Corp. Full time ₱1,500,000 - ₱4,500,000 per year

    Role Summary:A highly driven and experienced Information Technology Sales Manager to lead the IT solutions sales division. This role is responsible for setting and executing strategic sales initiatives, developing high-performing teams, and delivering customized solutions that meet the complex needs of enterprise and government clients. The ideal candidate...

  • Account Sales Executive

    4 days ago

    Marikina City, National Capital Region, Philippines Brenton Tech Sales Inc. Full time ₱800,000 - ₱1,200,000 per year

    Develop and Maintain good working relationship with existing customers to retain them and foster loyalty as well.Acquisition of new customers for Chained & Centralized AccountsEffectively implement company policies, guidelines and strategies related to sales and customer relations.Work closely with Sales Admin, Logistics and Operations Teams and other...

  • Sales Account Executive – Automotive

    7 days ago

    Makati City, National Capital Region, Philippines HR Primo Management Services Full time ₱800,000 - ₱1,200,000 per year

    We are looking for a driven Sales Executive to help expand our client base in the corporate security industry. This role offers strong career growth and competitive earning opportunities for sales professionals who enjoy managing the full sales cycle—from prospecting and lead generation to closing deals and turnover to account management.Key...