Quality Management Specialist
2 weeks ago
Qualifications:
- Bachelor's Degree in Business Management, Industrial Engineering, or related field
- At least 2 years of experience in quality assurance, process improvement, or operations management
- Proficient in using Figma and other process mapping tools
- Strong analytical, documentation, and organizational skills
- Excellent communication and collaboration skills
- Experience in developing or implementing SOPs is an advantage
Job Description:
- Review and assess departmental processes, SOPs, and workflows to identify gaps and improvement opportunities
- Design and update process maps and workflow documentation using Figma
- Recommend and implement process improvements to enhance operational efficiency and consistency
- Conduct regular audits to ensure adherence to approved processes and quality standards
- Coordinate with various teams to align practices with company policies and procedures
- Prepare and maintain accurate quality reports and process documentation
- Support continuous improvement initiatives and organizational quality programs
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