Customer Service Executive
4 hours ago
Job Description
- Respond quickly and politely to customer questions through live chat and phone calls, providing clear information about e-commerce products, orders, and services.
- Handle complaints, solve problems, and escalate difficult issues when needed.
- Maintain professionalism to ensure customers are satisfied with every interaction.
- Record customer information and interactions accurately in the CRM system.
- Follow company rules for handling inquiries and escalations.
- Keep up to date with products, promotions, and company policies to assist customers well.
- Meet goals for response time, problem resolution, and customer satisfaction.
- Protect customer privacy and follow data protection policies.
Requirements
- Experience in customer service, especially in call centers or e-commerce, is preferred but not required. New applicants are welcome.
- Good communication skills in English and Tagalog, both spoken and written.
- Able to handle multiple tasks and manage time well in a busy work environment.
- Strong problem-solving skills and attention to detail.
- Willing to work in shifts, including weekends and public holidays if needed.
Shift : 24/7 rotational shift, 5 working days and 2 days off on a rotating schedule
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php19,500.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
-
Customer Service Representative
5 hours ago
Ortigas, Philippines ZZ Connect Inc. Full time ₱300,000 - ₱600,000 per yearWhat you'll needOur client is looking for Customer Service Support who thrive in a fast-paced environment where every day brings new challenges to solve and opportunities to learn. This role isn't just about answering inquiries—it's about owning the customer experience, collaborating with your team, and making a meaningful impact. You'll go the extra mile...
-
Customer Service
5 days ago
Ortigas, Philippines Connectbellsoft Full timeWe are looking for a Customer Service Representative who can deliver excellent service, handle customer inquiries, and provide efficient solutions with professionalism and empathy. If you’re someone with strong communication skills and a passion for helping people, this role is perfect for you!
-
Customer Service Representative
2 weeks ago
Ortigas, Philippines Comrise Full time ₱288,000 per yearJob Title: Customer Service Representative (CSR)Shift: Night ShiftWork Set-Up: Full-OnsiteJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our customers, providing assistance, resolving issues, and ensuring a...
-
Customer Service Representative
5 hours ago
Ortigas, Philippines Comrise Full time ₱264,000 per yearJob Title: Customer Service Representative (CSR)Shift: Night ShiftWork Set-Up: Full-Onsite & WAHJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our customers, providing assistance, resolving issues, and ensuring...
-
Customer Service Representative
3 hours ago
Ortigas, Philippines Comrise Full time ₱240,000 - ₱360,000 per yearAbout the RoleWe are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Service Representatives. This position is open to fresh graduates and those looking to start a rewarding career in customer service. No BPO experience required — we provide full trainingKey Responsibilities:Handle inbound and/or outbound...
-
Customer Service Representative
3 days ago
Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full timeSUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...
-
Customer Service Representative
5 hours ago
Ortigas, Philippines Comrise Full time ₱288,000 per yearJob description:We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional...
-
Customer Service Representative
6 hours ago
Ortigas, Philippines Comrise Full time ₱228,000 - ₱252,000 per yearJob description:We are looking for dedicated Customer Service Representatives (CSR) to join our growing team. The CSR will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a...
-
Customer Service Representative
1 week ago
Ortigas, Philippines Valor Full time ₱360,000 per yearTHIS IS WORK ONSITE (ORTIGAS)APPLICATION CAN BE PROCESSED VIA VIRTUAL RECRUITMENTWhat is your mission?Provide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any...
-
Customer Service Representative
4 hours ago
Ortigas, Philippines Comrise Full time ₱200,000 - ₱220,000 per yearCustomer Service Representative (CSR)Work Setup: OnsiteLocation: OrtigasJob DescriptionWe are hiring Customer Service Representatives for our account. The role involves handling customer concerns, providing accurate information, and ensuring a positive customer experience.Qualifications:HS Graduate / SHS Graduate / Undergrad /College Level - With at least 6...