Helpdesk Coordinator

2 weeks ago


Cebu City P, Philippines CBRE Full time ₱240,000 per year

Job Overview

  • Proficient in managing Si7 work order requests, ensuring accurate logging, tracking, and closure in compliance with CBRE and client protocols.
  • Skilled in monitoring KPI data and SLA matrix, generating performance dashboards, and interpreting statistical reports for service efficiency.
  • Knowledgeable in statutory compliance and Planned Maintenance System (PMS) monitoring to ensure timely execution of preventive and regulatory tasks.
  • Strong in data analysis, reporting, and client communication, with expertise in Excel and reporting tools for compliance and performance tracking.

Minimum Qualification:

  • Graduate of ANY course; Preferably at least 1-2 years of relevant experience; Facilities Management experience is a PLUS
  • Amenable for 6 days schedule
  • Location: Mandaue, Cebu
  • On-site working setup

Job Type: Full-time

Pay: Php19, Php20,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Work Location: In person


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