Real Time Analyst Scheduler

REAL-TIME ANALYSTWork On-site in Cebu CityShifting ScheduleJob Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

Position Title: Realtime Analyst - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or College Graduate Work Experience: At least 2 years as a Realtime Analyst (RTA)Preferred: Knowledge of tools such as...

We are seeking a detail-oriented and proactive Real-Time Analyst (RTA) to join our Workforce Management (WFM) team supporting a retail account. The RTA will be responsible for monitoring call volumes, agent productivity, and adherence to schedules in real time. This role ensures service level targets are consistently met while balancing operational...

About the job: Realtime Analyst - Retail (Cebu) | Onsite Account Type: RetailStart Date: August 15Support Type: Voice supportWork Arrangement: 100% onsite in CebuShift Schedule / Rest Days: 24/7 operations with rotating shiftsEducational Requirements: Undergraduate or college graduate Work Experience: Minimum of 2 years as a Real-Time Analyst...

Qualifications:Need at least 2 years experience as a Real Time Analyst.At least 2 years Completed in CollegeJob Type: Full-timePay: Up to Php33,000.00 per monthBenefits:Health insuranceLife insurancePaid trainingExperience:Real Time Analyst under BPO: 2 years (Preferred)Work Location: In person

The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.We expect greater of ourselves... What's Your Greater? Come find it at ResultsCXManage multiple call...

The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.We expect greater of ourselves... What's Your Greater? Come find it at ResultsCXIn This Role You...

Job Summary:A Real-Time Analyst is responsible for monitoring and managing the flow of operations, resources, and performance in real-time, typically within customer service, contact centers, or business operations. They ensure that resources are appropriately allocated to meet the business's operational needs, often focusing on maximizing efficiency and...

Position Summary: Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and of circumstances impacting account performance.Specific Responsibilities:Updates and processes data for real-time performance analysis. Obtains quantifiable...

About the roleWe are seeking a motivated and detail-oriented real-time analyst to join our dynamic team at Teleperformance Cebu IT Park. As a WFM Real Time Analyst I, you will play a vital role in ensuring the efficient and effective management of our customer contact operations. This full-time position offers the opportunity to work in a fast-paced,...