Customer Service Associate
4 days ago
Job Description
- Respond quickly and politely to customer questions through live chat and phone calls, providing clear information about e-commerce products, orders, and services.
- Handle complaints, solve problems, and escalate difficult issues when needed.
- Maintain professionalism to ensure customers are satisfied with every interaction.
- Record customer information and interactions accurately in the CRM system.
- Follow company rules for handling inquiries and escalations.
- Keep up to date with products, promotions, and company policies to assist customers well.
- Meet goals for response time, problem resolution, and customer satisfaction.
- Protect customer privacy and follow data protection policies.
Requirements
- Experience in customer service, especially in call centers or e-commerce, is preferred but not required. New applicants are welcome.
- Good communication skills in English and Tagalog, both spoken and written.
- Able to handle multiple tasks and manage time well in a busy work environment.
- Strong problem-solving skills and attention to detail.
- Willing to work in shifts, including weekends and public holidays if needed.
Shift: 24/7 rotation, 5 working days and 2 days off on a rotating schedule
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php20,000.00 per month
Benefits:
- Health insurance
Work Location: In person
-
Customer Relations Associate
4 days ago
Ortigas, Philippines One Luna Full time ₱201,600 - ₱252,000 per yearBlanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER RELATIONS ASSOCIATE.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Relations Associate Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the primary...
-
Customer Service Representative
4 days ago
Ortigas, Philippines Eastvantage Business Solutions Full time ₱23,000 - ₱25,000 per yearPlease apply only if you meet and can commit to the following requirements:Work Arrangement: Full-time, onsite at St. Francis Square Building, Ortigas, Pasig CityPosition Level: Entry-levelCompensation: Php 23,000 to Php 25,000 package (strictly non-negotiable)Work Schedule: Early shift, 8:00 AM to 5:00 PM (Manila Time)Start Date: Must be available to start...
-
Customer Service Associate
4 days ago
Ortigas, Philippines Annapolis Finance Inc. Full time ₱250,000 - ₱260,000 per yearThis role involves assisting clients with loan applications, account inquiries and payment processing.Assist customer via phone, email, and in person. Guide clients through loan applications, process payments and update account information , handle basic concerns and escalate issues when neededJob Type: Full-timePay: Php695.00 per dayBenefits:Paid...
-
Customer Service Assistant
22 minutes ago
Ortigas, Philippines ServiceMaster Full time ₱400,000 - ₱480,000 per yearCustomer Service Officer/ ExecutivePhilippines (Hybrid, supporting Singapore)The Role:We are looking for a Customer Service Executive to support patients, payors, and corporate partners with customer service and personalised coordination of medical services. You'll assist customers via phone, email, and live chat with inquiries about medical appointments,...
-
Customer Service Representative
4 days ago
Ortigas, Philippines One Luna Full time ₱201,600 - ₱252,000 per yearBlanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE REPRESENTATIVE.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the...
-
Sales Associate
4 days ago
Ortigas, Philippines Whiteplane Inc. Full time ₱72,000 - ₱144,000 per yearPODIUMJob Overview:The Sales Associate is responsible for achieving sales targets for assigned products or categories in the designated store. The role ensures excellent customer service through product knowledge and customer interaction, maintains proper store displays according to visual merchandising guidelines, and monitors inventory levels to support...
-
Customer Service Representative
4 days ago
Ortigas, Philippines One Luna Full time ₱204,000 - ₱252,000 per yearBlanc Ventures Inc, a growing premium brand, is looking for a CSRWho are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Serving as the primary point of contact for customers, addressing inquiries and concerns via phone, email, chat, or...
-
Customer Service Representative
4 days ago
Ortigas, Philippines Satellite Office Solutions Full time ₱240,000 - ₱600,000 per yearCUSTOMER SERVICE REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE ?We are seeking a proactive and...
-
Customer Service Representative
2 weeks ago
Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full timeSUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...
-
Customer Service Representative
4 days ago
Ortigas, Philippines Vericom Inc. Full time ₱250,000 - ₱300,000 per yearArbitrail is expanding We are hiring Customer Service Representatives to join our growing BPO team.We're looking for professionals who are passionate about customer service, thrive in fast-paced environments, and are driven to meet performance goals.Location: Ortigas, Pasig CitySchedule: Must be amenable to work on a shifting scheduleQualifications:At least...