Customer Relations Associate

4 days ago


Ortigas, Philippines One Luna Full time ₱201,600 - ₱252,000 per year

Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER RELATIONS ASSOCIATE.

Who are we:

Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.

Customer Relations Associate Duties and Responsibilities:

  • Prepare quotes and revisions
  • Payment collection
  • Scheduling of installation
  • Serving as the primary point of contact for customers, addressing inquiries and concerns via phone, email, chat, or in-person.
  • Resolving customer issues efficiently or escalating complex problems to higher management when necessary.
  • Providing detailed information about products, services, policies, and procedures to customers.
  • Processing orders, returns, refunds, and payments accurately.
  • Maintaining and updating customer records using Customer Relationship Management (CRM) systems.
  • Collaborating with other departments, such as sales and technical teams, to ensure customers' needs are met.
  • Monitoring customer feedback and participating in team meetings to improve service strategies.
  • Handling customer complaints with empathy and professionalism, aiming to achieve full satisfaction.
  • Sometimes participating in upselling or cross-selling efforts to support sales goals.

Qualifications:

  • Preferably college graduate
  • Proven experience in a similar role, 1-2 years ideally
  • Strong verbal and written communication skills, with the ability to listen actively and respond clearly and politely to customers.
  • Basic computer proficiency including familiarity with office software (e.g., MS Office), and data entry.
  • Ability to manage time effectively, handle multiple tasks, and maintain accurate customer records.
  • Willingness to undergo continuous learning and training programs; ability to work independently and as part of a team
  • Willing to travel with team in case client needs some customer service support

Job Type Details:

  • Full-time in Ortigas,
  • 6 days a week
  • Salary: between 17k-21k depending on experience

Job Type: Full-time

Pay: Php17, Php21,000.00 per month

Work Location: In person



  • Ortigas, Philippines Cycle Financing Corporation Full time ₱15,000 - ₱30,000 per year

    EMPLOYEE RELATIONS ASSOCIATEQUALIFOCATION:Graduate of Human Resource Management or any Related Fields1-2 years of experience specifically ER related roles.Fresh graduate are welcome to applyhave knowledge in labor law but not RequiredAbility to work under pressureHybrid set upAttentive to detailsJob Types: Full-time, Fresh graduateBenefits:Company...


  • Ortigas, Philippines One Luna Full time ₱201,600 - ₱252,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER RELATIONS SPECIALIST.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Relations Specialist Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the...


  • Ortigas, Philippines MIESCOR Full time ₱1,200,000 - ₱1,800,000 per year

    JOB SUMMARYThe Lead, Labor Relations is responsible for the processing and disposition of the Company's administrative cases, under the direct supervision of the Head, Labor Relations, and with the assistance of the Labor Relations Associates. He/She shall assist the Head, Labor Relations in all legal proceedings of cases involving Labor Relations, such as,...


  • Ortigas, Philippines Certified Calm Full time ₱216,000 per year

    As a Sales Associate, your job is to help the store run well and meet sales goals. You will assist customers, keep the store clean and organized, and make sure the products are displayed properly.Sales Associate will handle:Inventory of StocksCleaning of StoreCashiering and POSCustomer HandlingGood in SellingRequirementsAt least High School Grad or College...


  • Ortigas Post Office, Philippines Development Strategists International Consulting Full time ₱15,000 - ₱30,000 per year

    Job description:A Sales Customer Associate's primary role is to enhance the customer experience and drive sales by greeting customers, providing product knowledge, recommending products, handling transactions, and resolving complaints. They are also responsible for maintaining the store's appearance, managing inventory, and achieving sales goals, all while...


  • Ortigas, Philippines Certified Calm Full time ₱144,000 - ₱360,000 per year

    Sales Associate will handle:Inventory of StocksCleaning of StoreCashiering and POSCustomer HandlingGood in SellingRequirementsAt least High School Grad or College Undergrad6 months or more Sales Associate ExperienceWilling to be assigned in Ortigas, BGC and MandaluyongHandled Apparel, Sports and Lifestyle ItemsKnow how to do inventory countJob Types:...


  • Ortigas, Philippines China Online Innovations Inc. Full time ₱201,600 - ₱252,000 per year

    About the RoleWe are seeking a detail-oriented and motivated Compliance Associate to support our compliance and risk management activities. The Compliance Associate will work closely with the Compliance Manager and cross-functional teams to ensure that the organization adheres to applicable laws, regulations, and internal policies. This role is ideal for...


  • Ortigas, Philippines Corporate Executive Search Inc. Full time ₱360,000 - ₱420,000 per year

    Accounts Receivable AssociateCompany Overview:Be part of a leading food manufacturing company that has built a legacy of producing beloved snacks, confectionery, and packaged goods. With an expanding global presence, the company prides itself on innovation, quality, and its people-driven culture.Job Purpose:As an Accounts Receivable Associate, you will help...

  • Sales Associate

    4 days ago


    Ortigas, Philippines Whiteplane Inc. Full time ₱72,000 - ₱144,000 per year

    PODIUMJob Overview:The Sales Associate is responsible for achieving sales targets for assigned products or categories in the designated store. The role ensures excellent customer service through product knowledge and customer interaction, maintains proper store displays according to visual merchandising guidelines, and monitors inventory levels to support...


  • Ortigas, Philippines Transcosmos Malaysia Sdn Bhd Full time ₱200,000 - ₱240,000 per year

    Job DescriptionRespond quickly and politely to customer questions through live chat and phone calls, providing clear information about e-commerce products, orders, and services.Handle complaints, solve problems, and escalate difficult issues when needed.Maintain professionalism to ensure customers are satisfied with every interaction.Record customer...