Customer Service Associates
7 days ago
- Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications
- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
- Attends to concerns and queries of hospitals on coverage and benefits of member
- Controls the utilization of members through evaluation/verification of admitted cases in accredited hospitals
Job Requirements
- 6 months to 1-year experience in customer service,
- HMO or Insurance experience is an advantage
- Excellent communication skills, both oral and written. English and Filipino.
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