Business Services Associate

Job Title      : Business Services Associate (Chinese Speaking)

Department  : Business Service Department

Reports to    : Business Services Manager

Location      : Philippines

The Role Overview

We are looking for a high-potential Business Services Associate to join our regional team. This role combines business support, executive coordination, and strategic project execution across Southeast Asia. You will be working directly with the Business Services Manager, supporting both daily operations and long-term initiatives related to business development, partnerships, and internal coordination.

The role offers exceptional exposure to regional operations, cross-border communication, and leadership development, ideal for candidates with a background in Finance, Law, Economics, or Business Management.

This role offers a strong career path toward Business Services Manager or other leadership positions within the company.

1.   Executive & Strategic Support

· Assist the Business Services Manager in business strategy, planning, and execution.

· Conduct market research, competitor benchmarking, and business analysis.

· Prepare executive briefs, memos, and presentations for internal and external use.

2.   Project & Meeting Coordination

· Organize and participate in internal and external meetings.

· Draft meeting minutes, monitor decision follow-ups, and manage project timelines.

· Coordinate special projects across departments.

3.   Internal Team & Cross-Department Coordination

· Act as a bridge between departments to ensure smooth execution of internal projects.

· Support management routines and cross-functional collaboration.

4.   Regulatory Compliance & Document Processing

· Process legal documents including permits, licenses, and compliance paperwork.

· Submit regulatory documents to government agencies and monitor approvals.

· Ensure legal compliance and resolve issues related to licenses or title transfers.

5.   Client & Service Delivery Support

· Support internal and external clients in areas such as company formation, KYC, basic compliance, and inquiries.

· Help with documentation, client communication, and invoice coordination.

· Assist in payment remittances, invoice preparation, and tracking tools.

6.   Customer Relationship Management

· Serve clients by addressing their service needs promptly and professionally.

· Maintain strong relationships with key accounts to ensure satisfaction.

7.   Administrative & Operational Efficiency

· Maintain internal records, contract databases, and business documentation.

· Assist in refining workflows and improving SOPs for the department.

· Prepare reports and summaries for internal stakeholders.

8.   Language & Communication Support

· Act as a Chinese-English coordinator or translator during meetings or in client communications if required.

· Support communication with Chinese-speaking clients.

9.   Confidential Document Handling

· Manage delivery of confidential documents with professionalism and integrity.

10. Process Improvement

· Identify areas for process optimization and suggest improvements.

11. Other ad-hoc Responsibilities

· Perform additional tasks and projects as assigned to support department operations.

1.   Education & Language Proficiency

· Bachelor's degree or higher in Finance, Law, Economics, or Business Management

· Fluent in Chinese and English (spoken and written)

2.   Work Experience

· At least 3 years of professional experience in a Big 4 accounting firm, law firm, or similar business environment

· Regional or international experience is a strong advantage

3.   Preferred Candidate Profile

· Strong critical thinking, professional communication, and organizational skills

· Ability to manage multiple priorities and meet tight deadlines

· High level of integrity and discretion in handling sensitive information

· Willingness to work onsite and visit government offices when required

· Familiarity with government and compliance processes is a plus

4.   Employment & Relocation Details (if applicable)

· Initial training in Thailand/ Philippines, followed by relocation based on business needs

· Relocation support, visa sponsorship, and legal assistance provided

· Expected deployment typically after the probation period