OTC Service Delivery Operations Manager

3 days ago

Manila, National Capital Region, Philippines Siegen HR Solutions Full time ₱2,000,000 - ₱2,500,000 per year


KEY RESPONSIBILITIES:
  • Responsible for running a global operations team in alignment with client expectations as well as supporting company Account level deliverables
  • Owns operational result delivery for Global Invoicing & Adjustments Leadership to include all aspects of team management and development, metrics, and quality optimization and the drive to retain a highly motivated and engaged team
  • Owns completeness of desktop procedures - ensures that procedures are always up to date and are being adhered to
  • Provide consistency across service teams in the delivery of global process specific services, ensuring processes and procedures are implemented and maintained
  • Act as the key relationship point for the company with its client in respect of Invoicing and Adjustments activities - maintain strong partnership with the client

TO QUALIFY:
  • Must be a graduate of any 4-year course
  • With a minimum of 5 years leadership experience
  • Must have at least 10 years background in Operational Management, finance and accounting (preferably OTC experiences such as billings and credit management)
  • Experience in Project Management and Lean Six Sigma Certification is preferred

  • OTC Trader

    1 week ago

    Manila, National Capital Region, Philippines Coins Full time ₱1,200,000 - ₱2,400,000 per year

    Join the Pioneer Crypto Brand in the PhilippinesCoins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.Coins is fully regulated by the Bangko Sentral ng...

  • Team Manager, OTC

    3 days ago

    Manila, National Capital Region, Philippines A.P. Moller - Maersk Full time ₱1,200,000 - ₱2,400,000 per year

    We OfferMaersk being the global leader in the industry, you'll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone's contribution is valued and rewarded.On leadership and mentoring, Maersk has a nurturing...

  • Fund Servicing Analyst

    3 days ago

    Manila, National Capital Region, Philippines JPMorgan Chase Full time

    Join our team to build your career in a culture that values innovation, creativity and excellence.As a Fund Servicing Analyst in Securities Services Operations, you will ensure timely and accurate NAV delivery for fund accounting and client release. The role requires strong knowledge of derivatives and team management to guarantee precise trade booking,...

  • Fund Servicing Analyst

    2 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time $60,000 - $100,000 per year

    DescriptionJoin our team to build your career in a culture that values innovation, creativity and excellence.As a Fund Servicing Analyst in Securities Services Operations, you will ensure timely and accurate NAV delivery for fund accounting and client release. The role requires strong knowledge of derivatives and team management to guarantee precise trade...

  • Service Delivery Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CXC Full time ₱1,500,000 - ₱2,500,000 per year

    Do you love developing leaders and driving high-performing technical teams? We're looking for aService Delivery Team Managerto lead our Service Delivery Team Leads and SRE teams, delivering exceptional support to our partners while growing the next generation of leaders.What We're Looking For:8+ years in service delivery, SRE, or technical operations,...

  • IT Service Delivery Manager

    2 days ago

    Manila, National Capital Region, Philippines CODA Technology Services Full time ₱900,000 - ₱1,200,000 per year

    We are hiring an IT Service Delivery Manager on a permanent basis to support a global enterprise retail organisation through a significant IT service transformation. This regionally based role based in Manila, Philippines, is critical in bridging local operations with global strategy, as the business moves through a multi-year change and improvement...

  • Service Delivery Manager

    6 days ago

    Manila, National Capital Region, Philippines Trends Group, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    I. PURPOSEAccomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.II.      DUTIES AND RESPONSIBILITIESAccomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization. Ensure...

  • Service Delivery Team Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CXC Global Hong Kong Limited Full time ₱1,500,000 - ₱2,500,000 per year

    Do you love developing leaders and driving high-performing technical teams? We're looking for a Service Delivery Team Manager to lead our Service Delivery Team Leads and SRE teams, delivering exceptional support to our partners while growing the next generation of leaders.What We're Looking For:8+ years in service delivery, SRE, or technical operations,...

  • Service Delivery Manager

    6 days ago

    Manila, National Capital Region, Philippines Trends Group, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    I DUTIES AND RESPONSIBILITIESInvolved in the creation Service Level AgreementsFacilitates periodic evaluation and negotiation of SLA's.Translates customer requirements into working instructions for Service Delivery.Mitigating and solving escalations with urgency and determinationProvide regular update to customers for on-going activities such as...

  • Account Manager

    3 days ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per year

    About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...