Service Delivery Manager

I. PRIMARY DUTIES & RESPONSIBILITIES:Assist the Service Delivery Head in leading and managing the service delivery team.Maintain positive relationships with customers.Identify customer needs and oversee service delivery within the business context.Assist in leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are...

I. PURPOSEA service delivery manager oversees the delivery of services or service technology to a company's clients or customers. The manager establishes policies designed to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes. II. DUTIES AND RESPONSIBILITIESThe...

Employer: An MSP company located in Las Vegas, NevadaWork Set up: RemoteWorking Schedule: Pacific Standard TimeSalary: Php 110,000 - Php 137,500Benefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Position OverviewWe are...

Key ResponsibilitiesManage daily operations for Customer Service and Accounting teams.Ensure KPIs/SLA targets are met.Maintain reporting systems to track performance.Act as primary contact for all service delivery matters.Hold regular client meetings to review performance and gather feedback.Address issues promptly with internal teams.Work with Team Leaders...

Do you love developing leaders and driving high-performing technical teams? We're looking for a Service Delivery Team Manager to lead our Service Delivery Team Leads and SRE teams, delivering exceptional support to our partners while growing the next generation of leaders.What We're Looking For:8+ years in service delivery, SRE, or technical operations,...

WFH Service Delivery ManagerWork from the comforts of your own homeThis is a 100% permanent work from home position. We are looking for a Service Delivery Manager to handle client and staff relations and service delivery for assigned accounts. This role requires a proactive and empathetic leader who can effectively manage client and employee relations,...

Role OverviewTheVice President for Service Deliveryoversees OakTech's global service operations, ensuring client engagements are executed effectively, efficiently, and with measurable value. This leadership role combines operational management, strategic planning, and people development across the firm's fintech, automation, and capital markets clients.Key...

Planitare world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture.Planit is now a proud NRI company and part of a global movement to deliver a sustainable and secure future through better Information Technology exchanges. Our team offer...

Delivery Manager – IT Staffing (Manila)Prointegrate Philippines is looking for an experienced Delivery Manager (IT Staffing) to lead client management and delivery functions in Manila.Location: Manila, Philippines (Hybrid)Experience: Minimum 5 to 10 years in IT staffing and client delivery managementKey Responsibilities:• Manage full-cycle IT staffing...

Effective handling of Distribution Center Operations on a daily basis ensuring operational compliance and productivity.Requires broad and deep understanding of the Distribution Center operations as well as technical expertise of evaluating and analyzing both internal and external factors affecting performance of each Distribution CentConsistently implements...