Operations Assistant

3 days ago

Cebu City, Central Visayas, Philippines Metro Rapid Transit Service Inc. Full time ₱20,000 - ₱30,000 per year

JOB SUMMARY:

The Operations Assistant - Bus Stop facilitates bus dispatches according to trip schedules and implements directives from the control Centre with the approval of the Bus Stop Supervisor.

DUTIES AND RESPONSIBILITIES:

  • Implements dispatch schedule prescribed by Operations Department.
  • Issues Trip Slip to Bus Drivers and ensures timeliness of dispatch of buses in accordance with schedule.
  • Implements or recommends adjustment in dispatch of buses as instructed by Operations Supervisor or the latter's clearance as the case may be.
  • Facilitates "bus transfers" when necessary.
  • Receives reports from Bus Drivers regarding condition of bus unit and coordinates with Maintenance Department for inspection and check-up of unit.
  • Answers inquiries of passengers concerning trip schedules, fare, travel time and all other information relative to trips of MyBus.
  • Accomplishes the Dispatcher's Report Form every departure & arrival of buses and submits said form to Operations Supervisor at the end of the day. (For encoding and review);
  • Reports to Operations Supervisor any unusual incident or accident occurring within the bus station premises or those communicated to him by Bus Driver or Cashier through phone call or text message.
  • Manages the queue line and waiting area/s to ensure smooth flow of passengers.
  • Certifies buses for car barn and may be dispatched for re-fueling.

EDUCATION AND COMPETENCIES REQUIREMENTS:

  • Bachelor's Degree in any course.
  • Knowledge in MS office.
  • Ability to develop and evaluate alternatives; communicate effectively both in oral and in written; and maintain effective working relationship.

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