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Case Manager/Social Worker
2 weeks ago
Position Title: Case Manager/Social Worker
Work Set Up: Work From Home
Schedule: 11:00 PM - 8:00 AM PHT
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are hiring a Case Manager/Social Worker to support care coordination, assessments, and documentation within the EHR system. You will collaborate with participants, families, and healthcare providers to create care plans, monitor progress through regular check-ins, and connect individuals to needed resources.
What You'll Do:
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Work collaboratively with Clinical team, documenting assessment, case notes, care coordination, and utilization management within the EHR system
- Work with the participants, their legal representatives, circles of support, and primary care physicians to:
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Develop goals associated with the participants assessed needs and individual circumstances
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Identify resources through friends, family, and/or publicly funded program
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Educate, counsel, and advocate to and on behalf of participants
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Assist with care coordination and identify service providers and community resources to help assure the timely, effective, and efficient mobilization and allocation of the services
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Monthly/Bimonthly case management calls - by maintaining ongoing contact with participants - including monthly telephone calls to monitor for changes in health, mood, social integration, functionality, and overall well-being
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In conjunction with physician, evaluates and develops baseline medical and psychosocial evaluations and individualized patient care/treatment plans
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Encourages member to follow prescribed course of care (e.g., drug therapy, physical therapy)
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Consults with internal and external physicians, health care providers, discharge planning and outside agencies regarding continued care/treatment, hospitalization or referral to support services or placement
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Develops and collects data; trends utilization of health care resources
What We're Looking For:
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Proven experience as a social worker or licensed US nurse (NCLEX passer)
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More than 2 years of experience in the same field
Why You'll Love Joining the CO Fam
At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.
Here's what's in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches
At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team
