IT Online Catalogue Administrator
1 week ago
About the Role
We're looking for a detail-oriented and tech-savvy IT Online Catalogue Administrator to help manage and enhance our online catalogue and web systems. The role focuses on supporting digital platform configuration, maintaining content accuracy, and ensuring a smooth experience for both internal teams and customers worldwide.
Key Responsibilities
- Support the implementation and configuration of online catalogue and webshop platforms
- Provide frontline internal "Super User" support for catalogue systems
- Conduct training sessions for internal teams on back-end system use
- Manage helpdesk tickets and resolve issues raised by internal users
- Configure new customer portals and handle ongoing updates or enhancements
- Act as the main contact for non-technical portal issues
- Regularly refresh and promote new content, product information, and catalogues
- Maintain an extensive library of products and related content across all platforms
- Support creation of campaigns or "order windows" to boost product demand
- Ensure portals are up to date and visually modernized
- Assist the tech team with requirement scoping and testing of new system features
Skills & Experience
- Fluent in English (written and verbal)
- Background in content management, digital marketing, or a similar field
- Strong understanding of business processes
- Excellent organizational and communication skills
- Ability to multitask and manage multiple projects efficiently
- Comfortable working with global or cross-functional teams
Personal Attributes
- Professional and confident demeanor
- Service- and team-oriented mindset
- Highly motivated with strong attention to detail
- Adaptable and flexible in handling changing priorities
- Positive, energetic, and collaborative attitude
Qualifications
- Bachelor's degree preferred
Why Join Us?
- Work in a dynamic, global environment
- Collaborate with diverse teams across different regions
- Be part of a company that values innovation, teamwork, and professional growth
Job Types: Full-time, Permanent
Pay: Php20, Php25,000.00 per month
Benefits:
- Health insurance
- Promotion to permanent employee
Work Location: In person
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