Network Administrator

4 days ago

Taguig, National Capital Region, Philippines NCS Group Full time ₱1,200,000 - ₱2,400,000 per year

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 13,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.

We're searching for a Network Engineer to be part of our diverse team of talent here at NCS

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you

Job Description

  • Manage, configure, and upgrade a wide variety of security technologies (e.g. FW, UTM, IDS/IPS, SSE, EPP/EDR, VPN, DLP, and etc.)
  • Respond managed security technology's fault alerts and/or customer's escalation.
  • Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies.
  • Perform escalation to internal product domain experts and/or external product vendors.
  • Work with internal experts/external vendors to resolve technical issues.
  • Prepare Incident Reports on high severity incidents.
  • Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).
  • Perform regular configuration backups on managed security technologies.
  • Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
  • Create and update technical documentations on managed security technologies.
  • Generate monthly reports according to service scope requirements.
  • Adhere to policies, procedures, and security best practices.
  • Resolve problems independently and understand escalation procedure.
  • Provide recommendations and advice as the Subject Matter Expert

Qualifications

  • Bachelor's degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE
  • Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
  • Good understanding of network system, network architecture, routing, switching, firewall and security
  • Good interpersonal and communication skills to interact effectively at all levels
  • Proficient in performing network analysis and troubleshooting using network and protocol analyzers
  • Strong critical thinking and problem-solving skills and a passion for information security
  • Fluent communicator in both written and spoken English; Good interpersonal skills.
  • Profession certification and/or practical working expertise will be preferred on some/most the below security technologies: Palo Alto (Firewall and/or SASE), Fortigate (Firewall and/or SASE), CheckPoint (Firewall), Cisco FirePower (Firewall and/or NIPS), Zscaler or Netskope (SSE), Trellix, CrowdStrike, MS Defender (EPP/EDR)

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