Network Engineer

5 hours ago

Taguig, National Capital Region, Philippines White Cloak Technologies, Inc Full time ₱40,000 - ₱80,000 per year
About the job Network Engineer

Job Responsibilities:

Network Configuration & Maintenance
  • Assist in configuring, maintaining, and supporting network devices such as switches, routers, firewalls, and wireless access points.
Incident Troubleshooting & Support
  • Provide Level 2 troubleshooting for network-related issues, including
    connectivity failures, degraded performance, and access problems.
Monitoring & Reporting
  • Monitor network health and performance using appropriate tools,
    proactively identify irregularities, and escalate to senior engineers when necessary.
Documentation
  • Maintain accurate documentation of network diagrams, device inventory, configurations, and standard operating procedures.
Access & Resource Management
  • Support in managing user access, IP address assignments, VLAN setups,
    and other network service requests.
Security & Compliance
  • Assist in the implementation and monitoring of security protocols, including firewalls, VPNs, NAC, and access control policies.
Maintenance & Upgrades
  • Perform routine maintenance such as firmware upgrades, patch
    management, and system optimization.
Infrastructure Support
  • Provide support for site connectivity, LAN/WAN setups, and structured
    cabling requirements across offices.
Ticket & Request Handling
  • Respond to assigned tickets and service requests related to network
    operations in a timely and efficient manner.
Continuous Learning & Development
  • Engage in training and knowledge-building activities to enhance technical expertise and stay updated with networking trends and technologies.
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Electronics, or any related field.
  • At least 2-4 years of experience in network administration, operations, or technical support.
  • Hands-on experience with routers, switches, firewalls, and wireless access points.
  • Experience in LAN/WAN environments, VPN configuration, and network troubleshooting.
  • Knowledge of network protocols (TCP/IP, DHCP, DNS, VLANs, etc.).
  • Familiarity with network monitoring tools and ticketing systems.
  • Understanding of firewall rules, VPNs, and network security best practices.
  • Basic experience with structured cabling and site connectivity setup.
  • Proficiency in using command-line tools for diagnostics (e.g., ping, traceroute, telnet).
  • Cisco Certified Network Associate (CCNA) or equivalent (e.g., CompTIA Network+) is an advantage.
  • Any additional certification in network security or wireless technologies is an advantage.

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