Call Center Agent

We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Call Center Agents. This full-time role is based in Cagayan de Oro Misamis Oriental and offers an attractive relocation package for those open to relocating.What you'll be doingProviding excellent customer service and support to our clients via inbound and...

About the role We are seeking enthusiastic and customer-focused Call Center Staff to join our dynamic team at FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION') in Davao City, Davao del Sur. As a Call Center Staff, you will play a crucial role in providing exceptional customer service and support to our clients. This is a...

The Medical Call Center Coordinator is responsible for handling incoming calls from hospitals, clinics, and partner organizations, accurately gathering patient or donor information, and routing calls to the appropriate team members. This role involves assessing call urgency, maintaining detailed records, updating patient charts, and ensuring HIPAA...

About the role As a Logistics, Airlines Call Center Representative at FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION'), you will be playing a vital role in providing excellent customer service to our clients. This is a full-time position based in Davao City, Davao del Sur.What you'll be doingResponding to incoming calls from...

RTA Roles and Responsibilities • Real-time Queue monitoring• Incident tracking, logging, and escalations.• Will check for Schedule adherence.• Needs to do analysis on daily MIS reports.For E.G.1. At any given slots, more breaks have been rostered, and he couldn't control the call volume, needs to pass feedback to the scheduler to rework the...

KEY FUNCTIONS/RESPONSIBILITIES:Provide real-time support to assigned agents so they'll perform at their highest level.Provide statistical/performance feedback and coaching on a regular basis to each team member.Write and administer performance reviews for skill improvement.Be available for employees who experience work and/or personal problems, providing...

KEY FUNCTIONS/RESPONSIBILITIES:Provide real-time support to assigned agents so they'll perform at their highest level.Provide statistical/performance feedback and coaching on a regular basis to each team member.Write and administer performance reviews for skill improvement.Be available for employees who experience work and/or personal problems, providing...

Select VoiceCom is currently looking for a Team Leader to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all...

This is an exciting opportunity to join the team as a Team Leader in the Davao City Davao del Sur office. In this full-time role, you will be responsible for leading and developing a high-performing team within our dynamic call centre and customer service environment. You will enjoy a great work-life balance with fixed weekend days off as part of the...

About UsFull Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...