Training Supervisor

4 hours ago


Pasig, National Capital Region, Philippines Enshored Full time ₱900,000 - ₱1,200,000 per year

Planning and Preparing

  • Prepare materials, resources, and agenda for training delivery.
  • Reviews, evaluates, and modifies (if necessary), the training curriculum.

Training Delivery

  • Provides clear instruction using a variety of techniques and activities.
  • Enforces attendance and adherence of trainees.
  • Maintains a positive learning environment.
  • Evaluates learning and mastery of process/skills.
  • Provides feedback and guidance to trainees.
  • Enforces company rules and policies.

Training Reports

  • Completes daily, weekly, and end of training reports.
  • Tracks and manages performance of the class.
  • Send a hand-off/endorsement file to Operations.

Needs Analysis

  • Recommends changes to curriculum/activities based on observations during the training delivery.
  • Measures the effectiveness of training using various feedback methods – FGD, interviews, and surveys that will lead to enhancement of training resources/materials.
  • Partner with QAs to determine the areas of opportunity of trainee's performance.
  • Evaluates the results of product training to curb undesirable trends or unexpected deficiencies in training programs.
  • Recommends training initiatives/projects to support Ops in meeting/exceeding KPIs/metrics.
  • Develop action plans to address opportunities.

Others

  • Develop and implement training programs for new and existing employees.
  • Collaborate with department managers to create training plans tailored to specific job requirements.
  • Coordinate and schedule training sessions, including logistics and materials.
  • Conduct training sessions for various departments, both in-person and online.
  • Monitor the effectiveness of training programs and make necessary adjustments based on feedback and performance metrics.
  • Manage and maintain training records and documentation.
  • Stay up to date with industry trends and best practices in training and development.
  • Other tasks assigned by the Training Manager/Sr. Training Manager.
  • Additional skill required for the program/s that the trainer is supporting.

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