Customer Relation Officer

3 days ago

Pasig, National Capital Region, Philippines Toyota Full time ₱600,000 - ₱1,200,000 per year
  • CRO should be involved with database management, loyalty program or direct marketing process to communicate with their existing customer or new customer about the company new product launch or some season's promotional campaign.
  • Should ensure the flows of process from start till the service (or product) delivery are work seamlessly.
  • Should know how to use different channel to communicate the company news as to enhance the company brands development. The responds from the customer could therefore revert back to the management to seek the best of course to proceeds and improve their product to the satisfactory level sales areas & way to achieve target.

Responsibilities:

  • Conducts daily PSFU on.
  • Ensures 100% call outs and accurate entry of data.
  • Daily creation, encoding and monitoring of all inquiries and concerns in C4C.
  • Ensures all VOCs (NEGATIVE or POSITIVE) are shared/reported to related departments.
  • Handles and resolves inquiries and concerns received for the day.
  • Assist related departments in their needs and queries.
  • Prepares the assigned reports and ensures timely, accurate submission to TMP and Dealer Management.
  • Handles and coordinates CWD matters of assigned department.
  • Ensures the daily achievement and compliance to Dealer Operational Guidelines.

Skills:

  • Excellent communication skills
  • Customer Service Oriented
  • Good customer engagement
  • Computer Literate
  • Keen to details.
  • Pleasing personality

Educational Requirements:

  • Candidate must posses at least Bachelor's or College Degree of any four-years program related in Communication, Business Administration

Experience Requirements

  • With at least 6 months of working experience in customer service or any frontline position
  • Fresh graduates are encouraged to apply

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • Customer Handling: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

  • Customer Relations Officer

    3 days ago

    Pasig, National Capital Region, Philippines Toyota Pasig Inc Full time ₱600,000 - ₱1,200,000 per year

    Job description:CRO should be involved with database management, loyalty program or direct marketing process to communicate with their existing customer or new customer about the company new product launch or some season's promotional campaign.Should ensure the flows of process from start till the service (or product) delivery are work seamlessly.Should know...

  • Business Development Officer

    3 days ago

    Pasig, National Capital Region, Philippines Customer Frontline Solutions, Inc Full time $40,000 - $80,000 per year

    Create happy clients, partners and potential customers by selling products and solutions to meet their needs and address business pain points.Innovate strategies to improve existing solutions tailored-fit to market needs and penetrate target markets.Facilitate business growth through exponential revenue generation.Source potential sales leads and work...

  • Customer Relations Associate

    3 days ago

    Pasig, National Capital Region, Philippines The Medical City Full time $40,000 - $60,000 per year

    The Medical City Ortigas is searching for an experienced Customer Relations Associate to join the team and help lead the organization to the next level. This role is responsible for responding to customer service situations and activities that take place across the hospital community, in the lobby, public areas, satellite desks, and driveway. Build...

  • Employee Relations Officer

    3 days ago

    Pasig, National Capital Region, Philippines Asiapro Cooperative Full time ₱25,000 - ₱300,000 per year

    Asiapro Multi-Purpose Cooperative is hiring for a Compliance Officer (Employee Relations Officer).Asiapro Multi-Purpose Cooperative is a pioneering and leading worker's cooperative in the Philippines with over 20 years of providing access to jobs with government and regular-status benefits, and additional financial privileges for our member-owners. Sa...

  • Customer Relations Specialist

    3 days ago

    Pasig, National Capital Region, Philippines The Medical City Full time $40,000 - $60,000 per year

    The Medical City Ortigas is searching for an experienced Customer Relations Specialist to join the team and help lead the organization to the next level. This role is responsible for managing and responding to patient and customer complaints, feedback, and urgent situations within the hospital premises, conducting regular rounds to different areas of the...

  • Back Office Support Staff

    3 days ago

    Pasig, National Capital Region, Philippines Customer Frontline Solutions, Inc Full time ₱400,000 - ₱800,000 per year

    Back Office SupportStreamlining DMCI billing printing consolidationClerical and administrative dutiesOther task assigned by Immediate supervisor

  • Office Staff

    3 days ago

    Pasig, National Capital Region, Philippines Customer Frontline Solutions Full time ₱150,000 - ₱300,000 per year

    Performing data entry, maintaining databases Handling general task coordination to ensure smooth day-to-day operations Provides various clerical and administrative duties Adhere to and meet the set schedule and deadlines. Ability to perform other assignments/ duties that may be assigned or requested by the immediate supervisor.

  • HR Labor Relations Officer

    3 days ago

    Pasig, National Capital Region, Philippines MANILA KLEAN FUEL CORP. Full time $4,000 - $6,000 per year

    CLEANFUEL IS LOOKING FOR HR LABOR RELATIONS OFFICERWHAT WILL BE YOUR ROLE?HR Labor Relations Officer that will handle Labor Relations, Performance Management, Benefits such as HMO and Insurance, gadget monitoring, handle CCTV Operator and other admin aspect.WHAT WILL YOU BRING TO THE TABLE?Graduate of AB/BS Psychology or any Human Resource related...

  • HR Labor Relations Officer

    3 days ago

    Pasig, National Capital Region, Philippines Clean fuel Autogas Inc. Full time ₱400,000 - ₱800,000 per year

    CLEANFUEL IS LOOKING FOR HR LABOR RELATIONS OFFICERWHAT WILL BE YOUR ROLE?HR Labor Relations Officer that will handle Labor Relations, Performance Management, Benefits such as HMO and Insurance, gadget monitoring, handle CCTV Operator and other admin aspect.WHAT WILL YOU BRING TO THE TABLE?Graduate of AB/BS Psychology or any Human Resource related...

  • Customer Relations Associate

    3 days ago

    Pasig, National Capital Region, Philippines DACON Corporation (Mother Company of DMCI) Full time ₱180,000 - ₱200,000 per year

    Qualifications:Bachelor's degree graduateHas excellent oral & written communication skillsWilling to work on-site (Ortigas, Pasig)With excellent communication skillsBPO/customer service experience is an advantageJob Description:Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client...