Visa Documentation Specialist

4 days ago


Makati City, National Capital Region, Philippines Secure Visa Consulting Inc. Full time ₱240,000 - ₱480,000 per year

Responsibilities

  • Manage large amounts of emails and client facing virtual meetings
  • Retain clients
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools and immigration/visa policies.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Types: Permanent, Fixed term

Contract length: 3 months

Pay: From Php20,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Work from home

Work Location: Remote



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