Visa Officer
2 days ago
Responsibilities:
Answer visa inquiries from colleagues and our clients.
Book appointments to visa application centers.
Check requirements of our clients and inform necessary documents needed if any.
Arrange visa application requirements and assist clients to visa application centers/embassy appointments, or file the application to necessary centers on their behalf.
Give an update regarding the application and claim the passport/s on behalf of the clients.
Creates itineraries, hotel bookings and others that are necessary for the visa application.
Maintain a positive relationship with colleagues and clients.
Ensures that client needs are understood and will be well taken care of.
Other task/s that may be assigned from time to time.
Qualifications:
With at least 2 years of experience as a visa officer/processor for tourist, medical and business type visa.
Up to date knowledge regarding visa fees, requirements and booking appointments.
Keen to details.
Has the initiative to research updates regarding visa applications.
Willingness to travel to our office or embassies or visa application centers when deemed necessary.
Exceptional verbal and written communication skills.
Adaptability and strong problem-solving skills.
Excellent active listening skills.
Ability to build rapport and collaborate with others, within the company and externally.
Understanding of clients behaviors.
Can work independently.
Have a laptop and stable internet access.
Can start ASAP.
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