Human Resources Manager

Join Our Team at ACX

As part of ACX's ongoing expansion, we are hiring an HR Manager to support the launch of our new office in Quezon City, Metro Manila, Philippines.

Working at ACX

If you're interested in the future of finance and passionate about regulatory compliance and technology, ACX offers the perfect place to grow.

We are the world's largest crypto-compliance specialized services firm, operating across the UAE, Singapore, Georgia, and Armenia, and supporting global clients with cutting-edge compliance and regulatory solutions.

The Ideal Candidate

The ideal candidate is a proactive multitasker who thrives in a fast-paced, evolving environment. They're hands-on, adaptable, and eager to build processes from the ground up. With strong communication and problem-solving skills, they balance structure and flexibility while keeping operations running smoothly.

They take ownership of recruitment, onboarding, and HR processes, ensuring efficiency, clarity, and positive employee experience. A people-focused mindset combined with an ability to manage multiple priorities makes them a key contributor to a growing organization.

Key Responsibilities

Recruitment and Onboarding

• Manage the full recruitment cycle, including job posting on relevant platforms, sourcing and shortlisting candidates, coordinating interviews, and managing selection decisions.
• Organize offer preparation, hiring approvals, and contract issuance.
• Manage onboarding processes, including documentation collection and verification, registration in HRIS and payroll systems, coordination with IT for system access and equipment, and delivery of new hire orientation.

HR Administration & Compliance

• Maintain and update employee personnel files, HR databases, and documentation.
• Prepare employment contracts, amendments, warnings, terminations and other HR documents.
• Ensure HR practices comply with applicable labor laws and internal policies.
• Manage probation periods, contract renewals, and changes in employment status.
• Maintain confidentiality and proper handling of HR records and data.

Payroll Coordination & Benefits Administration

• Provide payroll-related inputs: attendance, absences, salary adjustments, bonuses, overtime etc.
• Coordinate with relevant cross-functional teams to ensure timely updates on internal changes, promotions, salary adjustments, bonuses, and additional payments.
• Administer employee benefits programs (e.g., medical insurance, allowances).

Employee Relations

• Serve as point of contact for employee inquiries, concerns, and guidance.
• Support conflict resolution and employee communication in a fair and structured manner.
• Conduct exit procedures and ensure proper completion of offboarding documentation.

Performance & Development

• Coordinate performance evaluation cycles and maintain related documentation.
• Track development plans, promotion considerations, and skill-building needs.
• Support managers in conducting structured feedback discussions.

HR Reporting

• Prepare HR reports and status updates (headcount, turnover, recruitment progress).
• Maintain accurate organizational charts and role descriptions.

Requirements

• Bachelor's degree in human resources, Business Administration, or a related field.
• 5 years of hands-on HR experience, preferably in a fast-paced or startup environment.
• Proven track record in recruitment, onboarding, and HR process coordination.
• Solid understanding of labor laws and employment regulations.
• Excellent communication and interpersonal skills with the ability to collaborate across teams.
• Strong organizational and multitasking abilities, with attention to detail and follow-through.
• Experience using HR systems (e.g., BambooHR or similar tools) and proficiency in Microsoft Office / Google Workspace.
• A proactive, solution-oriented approach and readiness to work independently while supporting business goals.