
E-Commerce Specialist
4 days ago
Step into a role where clicks turn into customers, and the digital shelf is your stage. As an enabler of our online growth, the E-Commerce Specialist ensures every product, promo, and purchase flows seamlessly from screen to doorstep — making the shopping experience effortless and rewarding.
Key Responsibilities:
- Manage and update product listings, pricing, and content across all e-commerce platforms (e.g., Lazada, Shopee, Tiktok, Zalora, etc.).
- Monitor daily online store operations, orders, inventory levels, and customer queries to secure timely fulfillment.
- Execute online promotions, campaigns, and seasonal sales initiatives aligned with the marketing calendar.
- Analyze online sales performance, traffic, and conversion data; provide regular reports with insights and action points.
- Coordinate with internal teams (Marketing, Merchandising, Logistics) and external partners (marketplace reps, couriers).
- Support the planning and rollout of digital ads and paid boosts to drive traffic and sales.
- Stay up to date with industry trends, competitor activity, and best practices to keep us a step ahead.
Qualifications:
- Bachelor's degree in Marketing, Business, Communications, or related field.
- Minimum 1–2 years experience in e-commerce operations, online merchandising, or digital marketing.
- Familiarity with major e-commerce marketplaces (Shopee, Lazada, Zalora) and online store platforms.
- Basic knowledge of digital ads and e-commerce analytics is an advantage.
- Detail-oriented, organized, and able to juggle multiple SKUs without losing your cool.
- Strong communication skills and a knack for solving customer needs swiftly.
- A proactive enabler who thrives on data and takes ownership of our online store like it's your personal shop window.
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