Senior Fraud Associate

2 days ago

Mandaluyong City, National Capital Region, Philippines Maya Full time ₱900,000 - ₱1,200,000 per year

Core Profile

The Senior Fraud Associate role is responsible for overseeing fraud detection and control, analysis and reports, demonstrating critical thinking to decipher emerging fraud trends and patterns while taking accountability in conducting complex and sensitive fraud investigations. This role also involves assisting and training associates on challenging cases in an effective and timely manner.

Nature of Work

  • Analyze complex cases and alerts escalated/detected for investigation
  • Regularly evaluate the applicability of data being used, profiling tools and processes to prevailing fraud schemes
  • Provide recommended changes and enhancements needed to meet goals
  • Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs
  • Review the accuracy of investigation results and of actions taken on suspected accounts or transactions
  • Submit timely fraud detection reports
  • Ensure the output of actions and activities is properly recorded and documented in the system for strategic analytics
  • Evaluate, approve and correct the output of the team to ensure fulfillment of quantitative/qualitative goals and KRA's
  • Collaborate with other teams and participate in initiatives related to fraud

Displayed Skill Mastery

Behavioral Skills Stack

  • Ability to make business decisions within his functional level, propose improvements, and manage tasks with minimal supervision
  • Good display of interpersonal skills. A sense of connection and belonging
  • Shows openness to new ideas and fosters organizational learning
  • Ability to work in a fast-paced, entrepreneurial, results-oriented culture

Technical Skills Stack

  • Business and product awareness
  • Strong technical, analytical, and communication skills (written and verbal)
  • Excellent aptitude for research and data analysis

Required Qualifications

  • At least a year of experience in a fraud analyst/investigator field
  • With operational experience in the areas of data mining, profiling, analysis, and investigation
  • Preferably from the financial service, banking, or technology industries

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