Business Operations Specialist

3 days ago

Cebu City, Central Visayas, Philippines -ca04-4c72-87dc-c85ebbedf536 Full time ₱40,000 - ₱80,000 per year
Job Description

We are seeking a highly analytical and process-driven Business Operations Specialist to join our team. The ideal candidate will have a strong background in optimizing business processes, managing key operational metrics, and ensuring efficiency across all aspects of our consulting service delivery.

The Business Operations Specialist will be responsible for streamlining and managing the day-to-day operational activities of the consulting practice. This role focuses on optimizing workflows, improving utilization rates, managing project portfolios, and implementing technology solutions to enhance efficiency and profitability.

Note: This role operates primarily within the EST (Eastern Standard Time) zone business hours.

Job Responsibilities
  • Expansion Strategy: Support the development and execution of strategies to grow our IT consulting and staffing services across key Asian markets.
  • Local Compliance: Ensure all regional business practices, contracts, and operations comply with local regulations and requirements.
  • Infrastructure: Oversee the establishment of necessary local infrastructure and vendor relationships to support the team.
  • Recruitment: Lead the end-to-end recruitment process for new consultants and operational staff within the region.
  • Team Oversight: Manage, support, and onboard the Asian team, ensuring high morale, productivity, and adherence to company policies.
  • Reporting: Act as the primary liaison, providing regular operational updates and reporting key metrics to the onshore leadership team.
  • Collaboration & Communication (Critical Time Zone Overlap): Maintain a mandatory, minimal work schedule overlap with our Canadian head office(EST).
  • This requires working and being available to the onshore team between 9:00 AM –2:00 PM EST daily (10:00pm-3:00am SST).
What we're looking for:
  • A college graduate with a degree in Business Administration, Operations Management, Finance, or a related quantitative field.
  • Proven experience (3+ years) in business operations, administration, or office management, preferably within the IT services, staffing, or consulting industries.
  • Exceptional organizational skills and the ability to manage complex administrative processes independently.
  • Fluency in English (written and verbal) is essential, with strong communication skills to interact effectively across global teams.
  • Demonstrated ability to work non-traditional hours to align with the required EST overlap.

  • Preferred Qualifications (Nice-to-Haves)

  • Previous experience in Business Development or Sales for professional services, ideally within the Asian market, to identify and explore new client opportunities.

  • Experience in Project Management or managing delivery timelines for technical teams.
  • Familiarity with local HR practices, employment law, or experience applying for government grants/subsidies in the local Asian jurisdiction.
About us

Blue Wolf Solutions is a leading provider of innovative IT and business solutions. We have a strong presence across the Philippines and a reputation for delivering high-quality services to our clients. Our team of dedicated professionals is passionate about driving innovation and helping our clients achieve their goals.

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