Medical Records Associate

2 days ago

Makati City, National Capital Region, Philippines Clinilab Medical Services, Inc. Full time

As a Medical Records Associate/Documentation Officer at Clinilab Medical Services, Inc.—a trusted medical facility serving overseas workers and seafarers since 1991—you will ensure the integrity, accuracy, and timely release of all medical documentation and examination records. You will work closely with clinicians, laboratory staff, partner agencies, and regulatory bodies to maintain seamless data flow and uphold our commitment to quality and compliance.

Key Responsibilities

Data Encoding & Verification

  • Accurately encode patient data into our Medical Examination Certificate system, ensuring zero‑error output.
  • Verify completion of all required tests (e.g., X‑ray, ultrasound, lab panels) against each patient's Medical Package.

Document Preparation & Release

  • Organize, update, and maintain Medical Top Sheets, laboratory reports, and specialty examination files.
  • Issue and distribute test results and certificates promptly via email, portal upload, or in‑person release to partner agencies and walk‑in clients.
  • Prepare and transmit daily/weekly transmittal reports to agencies through secure channels.

Regulatory Reporting & Compliance

  • Compile and submit monthly statistical and compliance reports to the Department of Health (DOH).
  • Ensure all record‑keeping processes adhere to HIPAA, ISO 9001:2015, and local regulatory standards.

Customer & Agency Liaison

  • Respond professionally to inquiries from applicants, maritime agencies, and healthcare partners regarding medical records.
  • Coordinate with external agencies to reconcile discrepancies and expedite document release.

Workspace & Process Maintenance

  • Maintain an organized, clean workstation and digital file repository.
  • Assist with periodic audits, inventory of forms, and system upgrades as directed.
  • Perform ad hoc duties assigned by the Medical Director or Quality Management Representative.

Qualifications

  • Education: Associate's degree (or higher) in Computer Technology, Health Information Management, Medical Records Technology, or related field.
  • Experience:  Fresh Graduates are welcome to apply. Working in health information management, or clinical administration and experience in a diagnostic clinic or with overseas worker health clearances is a plus.

Technical Skills:

  • Proficiency with electronic health record (EHR) systems and MS Office (Excel, Word, Outlook) or Google Suites (Gsheets, etc.)
  • Familiarity with Medical Examination Certificate software or similar platforms

Competencies:

  • Exceptional attention to detail and data‐entry accuracy
  • Strong organizational, time‑management, and multitasking abilities
  • Clear written and verbal communication skills
  • Commitment to confidentiality and compliance

Job Type: Full-time

Pay: Php695.00 per day

Benefits:

  • Company events
  • Promotion to permanent employee

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Medical Records: 1 year (Preferred)

Work Location: In person

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