Onboarding Specialist

6 days ago

Makati City, National Capital Region, Philippines PSG Global Solutions Full time

Job Description:

We are seeking a detail-oriented and reliable Onboarding Specialist to support critical stages of the talent acquisition lifecycle, including Intake, Onboarding, and Screening. This role serves as a key operational backbone—ensuring requests are processed accurately, candidates are onboarded compliantly, and screening activities meet quality and turnaround standards. The ideal candidate is highly organized, process-driven, and comfortable working in high-volume, SLA-driven environments with both administrative and voice components.

Qualifications:

  • At least 1 year of administrative experience, preferably in onboarding, screening, HR operations, or an HR Generalist role
  • Exceptional attention to detail and strong data accuracy
  • Strong written and verbal communication skills
  • Comfortable working in ATS and multi-system environments
  • Willing to work onsite in Makati three (3) days per week

Key Responsibilities:

Intake Operations

  • Monitor and manage the Intake mailbox, responding to requests within established SLAs
  • Process new order and intake requests accurately in the KSN system
  • Validate intake details for completeness, accuracy, and client-specific requirements
  • Select and initiate correct workflows and routing paths
  • Maintain clear, audit-ready documentation and system notes
  • Identify missing or conflicting information and resolve prior to downstream processing
  • Escalate exceptions, risks, or unclear requests appropriately

Onboarding Operations

  • Manage end-to-end onboarding activities from initiation through Day 1 readiness
  • Process I-9s, forms, and required onboarding documentation accurately and on time
  • Update onboarding, placement, and employment statuses in ATS systems
  • Coordinate with candidates and internal stakeholders to resolve onboarding issues
  • Ensure compliance with onboarding standards, SLAs, and audit requirements
  • Identify and mitigate onboarding risks, errors, or delays

Screening Operations

  • Initiate and manage background checks and drug screenings
  • Assign correct screening packages, vendors, and workflows
  • Monitor screening progress and follow up on pending or incomplete cases
  • Review screening results and flag risks or discrepancies
  • Update screening statuses and documentation accurately in ATS systems
  • Escalate screening issues and compliance risks according to protocols
  • Ensure adherence to quality, compliance, and turnaround standards

Why Join PSG?

  • Fixed Night Shift + Weekends Off
  • Competitive Salary + Monthly Incentives
  • HMO Coverage
  • Fun, fast-paced, high-performance culture

Apply now and be part of a mission-driven and people-focused team

Follow us on Facebook:  
Read our Privacy Notice: 

#BePSG #CertifiedGreatPlaceToWork

What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

  • US Onboarding Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Pride Global Full time

    We're Hiring:US Onboarding Specialist (HR)Location:Onsite at Ayala Avenue, Makati(1x WFH per week after training)Schedule:Night Shift (flexible across US time zones)Are you passionate about delivering exceptional onboarding experiences and supporting contingent workforce programs? Join our team at Pride Global as an Onboarding Specialist and play a key role...

  • Customer Onboarding Specialist,

    2 weeks ago

    Makati City, National Capital Region, Philippines Otter Full time

    Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...

  • HR Onboarding Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Teleperformance Full time

    Job DescriptionThe HR Onboarding Specialist plays a critical role in facilitating seamless transitions for employees moving between programs and supporting the onboarding process for new talent. This position requires strong communication, organizational, and administrative skills to ensure that all onboarding and transfer requirements are met, while also...

  • Customer Onboarding Specialist

    4 days ago

    Makati City, National Capital Region, Philippines Emapta Full time

    Create confidence, clarity, and connection from day one Because in Software & SaaS, a great first experience sets the tone for everything that follows. In fast-moving Software & SaaS environments, balance matters. This role offers structured hours, fixed weekends off, and the freedom to truly unplug after work. Build a meaningful career while still having...

  • HR Onboarding Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines r corporation Full time

    The HR Onboarding Specialist is responsible for ensuring a smooth and engaging transition of new hires into the organization. This role oversees the entire onboarding process, from preparation of equipment and employee kits to conducting assessments, integration activities, and probationary evaluations.Principal Duties and Responsibilities:Prepare materials...

  • HR Onboarding Specialist

    2 days ago

    Quezon City, National Capital Region, Philippines Rua Seguridad Full time

    At Rua Seguridad Corp., we take pride in fostering a professional and supportive workplace where employees are valued and empowered to excel. We offer a competitive compensation package and a range of benefits designed to promote well-being, professional growth, and work-life balance, including:Generous annual leave and holiday entitlementsComprehensive...

  • Onboarding Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Viventis Search Asia Full time

    Job Title:Onboarding SpecialistLocation:Bridgetowne, Quezon CityShift:Night ShiftWork Arrangement:Full OnsiteSalary:Up to PHP 30,000Key Responsibilities:Application Management: Oversee the complete lifecycle of credentialing and re-credentialing applications, ensuring timely and accurate submissions.Primary Source Verification (PSV): Conduct thorough...

  • Onboarding Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines SVEN Full time

    Onboarding Assist both the department head and the new employee throughout the onboarding process.  Ensure that all requirements (documents, assets, etc.) are processed within the set deadline.  Facilitate the company orientation for new hires.  Coordinate and deliver company orientations.  Streamline the company's onboarding process by maximizing the...

  • Sales, Outreach

    2 weeks ago

    Quezon City, National Capital Region, Philippines BruntWork Full time

    This is a remote position. Schedule: 9 am - 5 pm EST with 30 minutes paid break About the Role We are seeking a motivated and tech-savvy Business Development Executive to help drive growth through AI automation and intelligent software solutions. This role involves identifying and engaging potential clients, managing the full sales cycle, and ensuring a...

  • Payroll Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Intro Recruitment Asia Full time

    We are seeking an experiencedPayroll Specialistwith a strong background inAustralian payroll legislationto join our team in afull Work From Home (WFH)capacity.Key Requirements & Responsibilities:Extensive knowledge of Australian payroll legislation, including:Casual award ratesLong Service Leave (LSL) entitlementSuperannuationTermination...