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Restaurant Manager
3 weeks ago
Overview
The Restaurant Manager oversees the daily operations of Ciao Cabuyao, ensuring excellent
customer service, efficient workflow, and consistent food quality. This role leads the FOH and
BOH teams, manages inventory and costs, and drives overall restaurant performance.
Key Responsibilities
Operations Management
● Oversee day-to-day restaurant operations (FOH & BOH).
● Ensure high standards of food quality, cleanliness, and service.
● Develop and enforce restaurant policies, SOPs, and safety standards.
● Monitor dining flow, peak hours, and ensure smooth service.
Staff Management
● Lead, supervise, and motivate staff to perform efficiently.
● Conduct training, coaching, and performance evaluations.
● Create weekly schedules and ensure adequate manpower coverage.
● Resolve staff concerns professionally and maintain team morale.
Customer Service & Hospitality
● Ensure excellent guest experience at all times.● Handle escalated customer concerns with professionalism.
● Gather customer feedback and propose service improvements.
Inventory & Cost Control
● Monitor stock levels of food, supplies, and equipment.
● Coordinate with suppliers, oversee deliveries, and manage purchasing.
● Implement cost-control strategies (wastage control, portion management, etc.).
● Prepare reports on sales, expenses, and inventory.
Financial & Administrative Tasks
● Assist in preparing daily sales reports and cash reconciliation.
● Ensure proper POS operation and cash handling procedures.
● Support management in planning promotions, menu pricing, and marketing initiatives.
Qualifications
● Bachelor's degree in Hospitality, Business Management, or related field preferred.
● Minimum 2 years of supervisory or managerial experience in the F&B or hospitality
industry.
● Strong leadership, communication, and people management skills.
● Knowledgeable in restaurant operations, inventory, and cost control.
● Customer-oriented, with excellent decision-making and problem-solving skills.
● Able to work long hours, weekends, holidays, and fast-paced environments.
● Proficient in POS systems and basic computer applications (Excel/Word).
Key Competencies
● Strong Leadership & Team Management
● Customer Service Excellence
● Time & Crisis Management
● Attention to Detail
● Decision Making
Location: Cabuyao, Laguna
Job Type: Full-time
Work Location: In person
