Branch Manager

22 hours ago

Manila, National Capital Region, Philippines MSS CYCLE TRADING Full time ₱600,000 - ₱1,200,000 per year
  1. BRANCH OPERATIONS MANAGEMENT:

· Oversee branch performance, personnel management, policy compliance, and administrative tasks.

· Implement compliance with opening and closing memos and company policies.

· Monitor staff attendance, leaves, and work schedules, taking appropriate action as needed.

  1. LEADERSHIP AND DEVELOPMENT:

· Lead, motivate, and coach branch employees for exceptional customer service and target achievement.

· Conduct regular meetings, and performance reviews, and recommend training and development opportunities.

· Oversee disciplinary actions and facilitate discussion of memorandums to ensure understanding and compliance.

  1. SALES AND MARKETING:

· Develop and execute sales strategies for units, parts, and services.

· Propose monthly marketing activities to boost inquiries and sales.

· Stay informed about industry trends, competitor activities, and customer preferences to adjust strategies accordingly.

  1. CREDIT AND COLLECTIONS MANAGEMENT:

· Ensure accuracy of Credit Application Forms and adherence to the 5Cs of credit.

· Monitor accounts and review collection strategies to achieve targets.

· Collaborate with collection officers on payment issues, verify itineraries and allowances, and ensure maintenance schedules are followed.

  1. ADMINISTRATIVE AND CUSTOMER SERVICE:

· Implement and enforce administrative processes, including inventory management, registration, record keeping, and reporting.

· Coordinate warranty claims, service appointments, and repairs for prompt customer issue resolution.

Act as a reliever in the absence of subordinates to ensure efficient task completion.

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