Executive Resume Writing Admin Support

6 hours ago

Manila, National Capital Region, Philippines Rippedboxstation Full time ₱250,000 - ₱500,000 per year

Position: Executive Resume Writing Admin Support

Number of hours: TBD (Project Based)

Schedule: TBD

Responsibilities:

Client Support & Communication

Serve as the primary administrative point of contact for clients throughout their resume-writing engagement.

Schedule consultations, follow-ups, and deadlines between clients and writers.

Assist clients with onboarding, forms, questionnaires, and document submissions.

Respond to client inquiries promptly and professionally to ensure a positive experience.

Document & Workflow Management

Organize, track, and maintain client files, drafts, and final documents.

Ensure writers receive all required information and materials before project start.

Proofread, format, and prepare documents for delivery using company templates and quality standards.

Update internal systems with project status and ensure timelines are met.

Administrative & Operational Support

Coordinate calendars, appointments, and internal team communications.

Support project prioritization and workflow optimization for resume writers.

Maintain up-to-date knowledge of company services, packages, and processes.

Assist with invoicing, payment tracking, and client agreement documentation (if applicable).

Quality & Process Improvement

Review deliverables for accuracy, grammar, alignment with client goals, and branding consistency.

Identify opportunities to improve templates, processes, and client workflows.

Maintain confidentiality and handle sensitive client information with discretion.

Requirements:

Strong administrative or executive assistant background.

Excellent written and verbal communication skills.

High attention to detail with strong proofreading and formatting abilities.

Proficiency with MS Office/Google Workspace and cloud-based file management.

Ability to manage multiple deadlines and work independently.

Experience in resume writing, HR, recruiting, or professional services.

Familiarity with ATS (Applicant Tracking System) standards.

Knowledge of LinkedIn platform and professional branding.

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