Assistant Business Process Manager
5 days ago
Specific duties and Responsibilities:
- Delegates and oversees the timely creation and implementation of requested policies and procedures.
- Reviews policies and procedures and training manuals to ensure they are aligned with the organization's strategic goals.
- Collaborates with the process owners and stakeholders in finalizing the draft policies and procedures.
- Manages documentation of approved policies and procedures in both physical and electronic form.
- Conducts training sessions on the implementation of the policies and procedures.
- Participates in the business requirement gathering for the development of the new system.
- Training and professional development of team members.
- Performs other tasks assigned by the Business Process Manager.
Job Qualifications:
- Educational Background: Bachelor's degree in Industrial Engineering, Accountancy, Internal Auditing, or any business-related courses.
- Have experience in analyzing, documenting, designing, and reviewing policies and procedures and workflows, preferably within the retail or restaurant industry.
- Must have experience in facilitating and conducting training sessions.
- Preferably with background or knowledge in retails industry.
- Detail-oriented with strong analytical and problem-solving skills, with the ability to identify inefficiencies and recommend solutions.
- Exceptional leadership and communication skills, with the ability to collaborate effectively with cross functional teams and personnel at all levels.
- Excellent recordkeeping, time management, and organizational skills.
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